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March 2024 by Xiomara I Bonilla santana
These people who work delivering packages never deliver them as they should beStop lying, you never come to bring the packages, not all because there is someone else who brings them.But those people who don't work, take them out of work for being liars and they don't ring the bell. They don't even leave you a piece of paper. It's enough to work to steal. That's what they do.
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March 2024 by ricapone181
Very sad slow one worker behind 4 window lanes very dirty crowded. We pay for our mail to arrive on time but this spot is very unprofessional and too laid back on 3 different occasions I had to go there personally to retrieve my package due to lack of workers or new workers that just wanna lay back and do nothing. They send you a message stating that they tried to deliver your packages but it’s false it’s laziness and they send that out and make you come in and retrieve it yourself no slip in your mailbox as they state in the email just plain laziness this place should be shut down ..
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March 2024 by Erick Chavez
The laziest delivery drivers are located right here
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March 2024 by Francisco Lopez
It's raining and the store is supposed to open at 9am. And it's still closed. The website is saying it's open and that's a lie. There are about 30 people waiting to handle business and send packages and the store is closed with no sign indicating why .Not a good place for quality service.
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February 2024 by Dorna Gonzalez
Terrible service from those who serve and those who deliver packages, they don't like their jobs, quit.
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February 2024 by Angelique Velez
This review is for Jackie!My visit was on Saturday, 02/03. All I had to do was drop off a prepaid package at the window, but I already knew the wait was gonna be long as line was out the door. Jackie was the only worker there who was apologizing for the wait and helping the line go quicker. She was kind, respectful and spoke Spanish which helped most of the people on line!
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January 2024 by Melissa Castillo
A dark lady. She has terrible customer service, I even had to call the police because of the way she speaks. If she could see her supervisor, they would vote her out of work because people like her don't want to know about her rate, throwing her on the floor every time, highlighting that not everyone of this race They are like that. I denigrate myself as a person
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January 2024 by Mayelin Rosario Paulino
I can give them 0 stars?♀️According to them, I picked up my package at 7:59 P.M. on 6/1/24 SATURDAY when they are closed at that time?It's the worst post office, bad luck that's my turn!
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December 2023 by Naomi Upia
They’ve always been horrible, but now you can only pick up packages that they don’t feel like delivering between 12pm and 2pm… a establishment that is open from 9-5. I can’t believe my taxes are paying for this
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December 2023 by Tiffany R
12/22/23 is the most horrible experience of my life. Idk how this location is still open or how the workers are not fired. Today I stood on line for over 2 hours because of a worker who did not want to do her job and provide me with my package that I HAD SCHEDULED FOR PICK UP. I received a notification that my package was ready for pick up, and arrived at 12 noon. There was 1 lady working (or hardly working) and informed her that I am here to pick up my package. She rolled her eyes at me, sucked her teeth and told me she can't help me and walked away rudely. Confused I asked why and she stated that she is only sending out packages and that she is not giving me my package because that is not her job. I asked if there was a manager I can speak to and she told me there is no supervisor on staff and she is working alone, which I find hard to believe. Disgusting service and attitude and now my Christmas is ruined because I had a very important item inside of my package that was behind her desk but she did not want to hand to me. Now I don't know what to do or how to get my package. I feel so helpless and I am so frustrated I can cry! DO NOT EVER SEND YOUR PACKAGES HERE FOR PICKUP OR WALK INTO THIS JOKE OF AN ESTABLISHMENT.
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December 2023 by Monique White (LadyMo)
I put in for an address change 3 months ago…Learned I had mail sent to my old address with forwarding information not being done. Had an important letter go to the old address since November, called postal service once they investigated found out carrier is still delivering mail to old address knowing he’s supposed to retrieve mail to forwarding address. He did nothing and continued to put mail in old box until I had to call corporate spoke with a manager. They sent one of their supervisors out to the old address and she retrieved all the mail still going in the box. She stated these people( the carriers) know this isn’t supposed to happened they are responsible for this mail going to the right address especially since the address change was in the system. SMH??♀️
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December 2023 by althea bailey
My 5 stars is t for the branch it's for Tiffany! . I've had many issues with this branch. However this beautiful young woman "Tiffany" has been wonderful and for the first time gives me a sense a relief. She has stayed in touch and communicated with me as promised and it really means alot and makes a different. Every other employee there should take notes from her customer service skills. Thank you Tiffany!!
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December 2023 by Michael Espinell
Don't understand why they still have the lady in first window that has dredds working after many many complaints from several customers. She's nasty as soon as she sits down at 930 am. Manager are no help.
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November 2023 by joshua shaw
1 star is being generous, packages almost always late, they often lie about delivery attempts to keep the metrics looking good when they are too lazy to bring your stuff. this place is just an all around joke
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November 2023 by cynthia grullon
There is a very very rude employee dont know name dark skin only speak english and braids on Window 1 today is 10/26/2023 9:20 am really nasty to every one on her Window