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February 2024 by Venus Tirado
Employees Are Always in a Bad Mood ? They Need to Do Deep Cleaning in the Lobby. Years they don't clean ?
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February 2024 by Tommy -
Constantly lies about attempting delivery. Other mail carriers have no issue delivering my packages, I only have this issue with the post office. They mark my packages as delivered but tell me to pick them up at the post office. Lie about attempts within minutes of me receiving packages from another carrier. The delivery drivers are lazy and must be terminated if they aren't going to do their job and lie. No one has time to wait on lines to receive the packages they paid to have shipped to their homes.
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December 2023 by Juan
Pretty good service,line can get long tho but yea good.
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November 2023 by Marilyn Johnson
If I could give something less then 1 star I would. This place doesn't even deserve 1 star. The lines are sooooo long and they lost... or should I say gave away my package to someone else with the same last name as mine. So glad the lady knew me and noticed it was the wrong package and brought it to me. They need to pay more attention to what the heck their doing. Seriously.
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November 2023 by R
This is the worst post office in New York. I mailed several important documents and they got lost.
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August 2023 by Tee Jaye
If I could give this location zero stars I would. Workers constantly put the wrong mail in mailboxes. You put in a request for redelivery and it’s ignored when the worker never attempted delivery in the first place. Very unprofessional
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June 2023 by Jorel B. Acosta
Most nasty and horrible usps office I've ever been to me and my wife came here with a appointment made a month ago for passport service the black lady at the 2nd window gave us a nasty attitude saying that we wasn't prepared mind you we went in there with the application filled completely we went with all our Ids, social security,birth certificates and then she proceeded to ignore that and say that we was late when the appointment was between 12:45pm-1pm so we had till 1pm to arrive and we arrived at 12:50pm and she instantly started putting excuse after excuse also said they didn't do photo service which in the website you have the option to choose for photo service i use to live in brooklyn and the usps over there did my photo and everything and this is how I know the people in this usps are nothing but nasty attitude denied us service. We asked her minions the samething to see if they would have a sense of humanity in them nope they all denied us service I do not recommend anyone doing any passport appointment here. We are going to summit a complaint hope everyone in this place gets replaced. We also called the cops and the sergeant told us that they had the white background for photos in there and he told us yes she lied he gave me the number to complaint services.
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June 2023 by Andrés R
Awful office. They lose your packages and then don’t give a clear answer. At the end they’re just like “this matter doesn’t concern us. Take it with the sender, ask for a refund or to send you a new package.” everyone is incompetent from the mail carrier to the window workers to the supervisor. Awful staff. This place is hot in the summer, cold in the winter. Expect to spend 15-20 min waiting in line just to be greeted by a rude and slow window clerk. This place needs to be closed and start anew. Horrible experience.
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May 2023 by Jose Centeno
This post office refuses to make deliveries of packages over a certain weight. The package weight was less than 40 lbs, but there were 4. They said the mail person has the right to refuse to deliver packages they feel are overweight. Here is the bigger problem... When the person paying to have a package shipped puts in the package information, which comes up with a price for shipping, they are not told that when this package reaches this post office, they can refuse to deliver. This package should have been prevented from being charged. What this post office does is it says "delivery attempted," and in 2 weeks will send it back to the shipper. The shipper is charged. The shipper thinks it was a problem with the receiver and eats the cost.
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February 2023 by Tamara Castillo
So I went to do my passport in this post office and as of recently I have tried many attempts to come here and they keep on telling me that I need to have a copy of my birth certificate but they never mentioned that I needed the original so they got me running back and forth from my house to get the original birth certificate all for them to say that it's closed now mind you I've been trying to do my passport for the month of February. At this rate I'm going to not have a passport it's stressing me out and I've been trying literally trying to not an appointment and they keep on telling me come this day come the other day blah blah blah I am livid at this rate I would need to go to another post office near me
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December 2022 by Tawyna Walker
Upsetting because they still had the nerve to try to explain off the delivery guys action and I wasn't trying to hear it. Definitely when I HAD to Walk there on my Bad hip!! Because they didn't leave the postal card so I can get the package.
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December 2022 by Carol C.
I wish there was a chance to give zero stars.. One star is too much for this lazy, office. They do not care about their customers.Try phoning them. Impossible, not any time during the day, not when they first open. What is the possible conclusion? They are so overworked??? No, they do not care.Shame on them.
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October 2022 by Maria E. Sanes
Our building mail box has been vandalized. A notice in hall says we must go to this PO to get mail. With a very painful knee I walked to get the mail for my disabled brother. The PO agent said that there was a specific day and time and did not give me the mail. The law forbid it. The notice is still there but no schedule. I’m trying to call to get it to go back but no response , Thursday 11:44 am NY time.We are hurting, we need service with compassion, not senseless laws.
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August 2022 by Gilbert Valles
This post office is the worst!! They deliver whatever packages they feel to deliver, when not they will say that they tried delivering but didn’t have access to the building and that’s a lie because the building door is always open, how do they get in to put the mail in the mailboxes if they don’t have access to entry. Then they tell you you have to pick up the package. They don’t deliver it because it’s heavy and they don’t want to deal with it especially on a hot summer day, so they lie so you have to go pick it up. Mind you you paid when you ordered it for the post office to deliver it to your door. This post office should definitely be shut down, their rude and want to work to their convenience!
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August 2022 by Dianne Hart
This post office is the worst! Unprofessional people from the front area to the management! They seriously need to be investigated for mail tampering and theft!
