Verizon Authorized Retailer – Your Wireless offers an exceptional store experience and customer service at their Riverdale Ave. location in Bronx, NY. Customers appreciate the knowledgeable and helpful staff, especially individuals like Freddy and Serge, who are recognized for their patience, kindness, and professionalism. While some reviews mention slight delays in service, the overall feedback highlights outstanding interactions and effective problem-solving. Customers express great satisfaction with the service received, calling it the best they have experienced at Verizon. The store provides a range of products including smartphones, tablets, and wireless plans, making it a valuable resource for the community.
Tech person was pleasant and respectful. After many attempts she couldn’t solve my problem however she offered one solution, which would’ve been very time-consuming. I went home and did some more investigating and ultimately by luck found another way to deal with the problem and solved it myself.
December 2024
Jefferson is really terrific. The only slight complaint that I have is that it took a little long to get waited on. But other than that, it was a great experience. He was knowledgeable and helpful.
June 2024
Very knowledgeable and super helpful in answering all my questions. This guys a keeper.