1 Hotel Brooklyn Bridge offers a mix of experiences for its guests, highlighted by stunning views of Manhattan and a beautiful property. Many visitors appreciate the fantastic location and the ambiance, making it a great spot for impressing out-of-town guests. The hotel features a lovely atmosphere, often noted for its pleasant scent. While some guests have praised specific staff members for their exceptional service, such as Eddie Brown, who handled a difficult situation with professionalism, others have experienced issues with customer service. Complaints include inattentive staff, poor housekeeping, and high bar prices. Some guests noted dirty dishes left in their rooms and a lack of follow-up during checkout. Despite these mixed reviews, the hotel remains a popular choice for families and individuals looking for a memorable stay in New York. The rooms may be on the smaller side, but many find them suitable for couples. Guests express a desire to return, showcasing that for some, the beautiful views and the overall experience outweigh the shortcomings. Overall, 1 Hotel Brooklyn Bridge has potential for an enjoyable stay, but expectations regarding service quality may vary.
I’ve been here a few times unforgettable views of manhattan make sure to check out that rooftop bar! Always a vibe in the summertime
May 2026
We frequent the Harriet rooftop and Rayon the Manager is always so nice and accommodating to my friend and I
May 2026
Love this hotel. I visited Harriet’s rooftop bar on Sunday 5/3 with my girls and it was an amazing experience. Rayon was an excellent host. The food was amazing and the drinks were great! The views are breathtaking!