Drimmers Appliances is highly praised for its excellent customer service, competitive prices, and reliable delivery and installation. Customers appreciate the friendly and professional staff, including sales representatives who are honest and helpful, and technicians who handle installations smoothly. The business is known for its prompt responses to inquiries and issues, often returning calls quickly and resolving problems immediately, such as replacing defective products without hassle. Many customers have been shopping there for years, trusting the store to stand behind their products and deliver on time. The staff manages to handle strict building requirements and special requests with ease, ensuring a stress-free experience. The delivery team is efficient and friendly, often recycling old appliances without multiple phone calls. Overall, Drimmers Appliances offers a straightforward, honest, and satisfying shopping experience, making it a top choice for appliance needs in the New York metropolitan area. Customers feel well-treated, confident in their purchases, and happy to recommend the store to others.
I called Drimmers and spoke to Chaim. I told him we needed a dishwasher and within minutes we had what we were looking for. When I then had a small issue (my fault), I left him a message and he called me back promptly with the answer. Great customer service at a great price! And they were able to deliver it and install... read full comment
February 2024
Amazing customer service I had my new appliance delivered and old one removed without multiple back-and-forth phone calls.Technician offered to remove the old refrigerator and have it recycled.
February 2024
Professional and smooth. It was a pleasure to do witj tjs salesman who was honest and did not try to sell anything I did not want. Delivery was on time and the delivery men were efficient and got the job done quickly with a friendly disposition. So my d definitely go back again and buy my appliances
