Aesop, a renowned business, offers an exceptional customer experience according to numerous reviews. Stella, a stand-out employee, is praised for her down-to-earth demeanor and thoughtful gestures, such as offering tea during a heat wave. Customers highlight the kindness and non-overwhelming approach of the staff, making the experience truly enjoyable. One reviewer was particularly impressed by a red-headed American employee who provided excellent service, helping the customer select the perfect gift for their spouse and even inspiring a trip to Marrakesh. Michael, another employee, is commended for his wonderful hosting and for allowing the customer to discover new products. Customers consistently express their love for Aesop's diverse range of scents, especially the hand lotion, which is described as a form of aromatherapy.
Stella is a stand out at this location, so down to earth and didn’t push products on us! This was during the heat wave and she immediately (before knowing we’d buy anything) offered us some tea :,) will be back!
February 2025
This is by far my new favorite location! Everyone was so kind and not overwhelming. I really enjoyed it and will be back here for all my refills! Thanks so much!
May 2024
Michael was wonderful, and such a great host! I was thoroughly welcomed, and able to grab the new hand balm along with new things to take home and sample.
