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June 2023 by diana tein
Went to help my mother open an account at this branch with the most helpful wonderful sales associate Anna Peskina. If you need someone caring and efficient see this wonderful person. Thank you once again for all your help.
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June 2023 by Di Di Blue
Good luck trying for someone to answer the phone at this branch! Horrible, 3rd day now. What to hear the funny part of it all, it’s actually has an answering machine to leave a message.
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January 2023 by jane levant
Good bank good customer service
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November 2022 by Alex Stotland
Wonderful branch, with caring staff and great customer service. They care about their deposits and went the extra mile to help to make a traditionally cumbersome process smooth and customer friendly. And what a nice new well lit branch !
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June 2022 by Joe Bananna
Inexperienced and rude
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May 2022 by Svetlana B.
I can only give 1star to this location and it goes to Anna Pesina. At least she wasn't rude or try to tell me off but couldn't solve the problem or it was not in her power. This location has the most useless, rudest branch manager who will tell you " the case is closed" not willing to look into a problem in details and contact another organization. She told me that my mother account isn't any of my business even though I am on my mom's account and have been trying to help her solve the problem for her for the past 4 month. This so called branch manager can only turn her back on you and say just like that that the case is closed! LOL , its closed for her but remained unexplained and open for me. So unprofessional and indifferent!
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November 2021 by Mike Danilin
I've been this bank's customer for over 10 years and generally never had any problems here. But this year the situation changed. About a month ago I stopped by the bank to notarize a letter. I knew there's a notary working there whose services are free for anyone with an Apple account. To my surprise I was told that the notary wasn't there. I tried again on a different day -- same result. Finally, at my third attempt I was told that the notary was on a vacation coming back in a week. When I tried the last time (today) I was told that the notary is working whenever she pleases and that although I can stop by again there's never going to be a guarantee that I'll ever be served. The lady I was speaking with (a branch manager? customer services specialist?) concluded her speech with "well, what can you demand from people, we're all just living beings". I never ever had such response in any sort of professional environment in this country before.
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May 2021 by Ruslan Kuznetsov
(Translated by Google) Disgusting service and rude behavior! Unwillingness to help the client solve the problem. WORST SERVISE! DONT WANT FIX PROBLEM AND HELP TO CUSTUMER(Original)Безобразное обслуживание и хамское поведение! Нежелание помочь клиенту в решение проблемы. WORST SERVISE! DONT WANT FIX PROBLEM AND HELP TO CUSTUMER
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August 2020 by David Mandel
What can I say it's a bank
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April 2020 by john devito
The rudest stuff I ever met. they are incompetent employees that CANNOT help you with anything and "don't" have access to certain things. they are have no education at all of how to talk to people or how to do their job.
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March 2020 by danny ol
This. Is. Prob. The. Rudest. Bank. I asked. For. Change. Very. Easy. Request. They said u need an acvount. Here. If. They. Would. Be nucer. Thry would have. Alot more customers. Their. 8s never a line their. Another time. I needed to spesk. to. Finanvial. Consultant. I waited at leadt a month. He never called me. I dont. Know. Why they act this way. I would not recommend them as. A bank. Fir. Your. Money.
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October 2017 by Leo Karalkou
With the deep gratitude I want to tell about good work and friendly atmosphere in this branch. I especially say " Thank you very much " to the Mrs Anna Peskina, customer service Supervisor. Her high professional skills and respect for the customer rase the mood of those who visited. I wish to Mrs Anna good health and all the best in her life
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February 2017 by Wildwood Video Archive
Great hours and friendly staff
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September 2016 by Steven Levine
Friendly staff
