Apple Bank is a consumer and small business bank serving the greater New York and New Jersey area. It is the second-largest state chartered savings bank in New York. Customers describe the Neptune Avenue branch in Brooklyn as inviting, with exceptional service. Reviews highlight employees who are helpful, professional, knowledgeable, patient, and efficient. They are noted for providing service with kindness and for going above and beyond. Staff members greet customers with a friendly smile and give clear, detailed explanations. They assist with opening accounts, such as checking and CD accounts, and help resolve issues like fraud quickly and successfully. The branch manager receives praise for being professional, knowledgeable, and helpful, and for leading a successful team. The overall experience is described as a truly positive and impressive one, turning routine visits into confident and pleasant banking experiences.
I would like to express my sincere gratitude to Dmitri Kuperman -Universal Banker for his impeccable work, professionalism, respect, and exceptional assistance to the bank’s clients. His dedication, courtesy, and willingness to help are truly appreciate. Esfir Michailova
April 2026
Dmitry Kristal is a excellent worker.He's smart,respectful and shows kindness to everyone.The staff at the Neptune Avenue branch are all great .They treat everyone with respect ,and kindness.The branch manager Holis Alert is a great leader. It's a wonderful place to do banking!!!
February 2026
Im very pleased with apple bank on Neptune Avenue. I get addressed by my name and not a number.
