BJ's Wholesale Club is a members-only store offering fresh goods and great prices, described as much better than a regular supermarket. It is a smaller store with plenty of parking and even a nice view behind the lot. The customer service and pickup teams receive high praise for being professional, helpful, incredibly courteous, efficient, and friendly, often going above and beyond to ensure orders are correct and ready, making the process smooth and stress-free. Many customers report having a fantastic or amazing experience and state they will definitely return. However, some concerns are noted. There are complaints about the condition of the parking garage stairwell and elevator, which are described as very dirty. A busted-up car has also been left in the parking garage for a long time. Additionally, a customer believes that fresh food for pickup sometimes includes near-expired produce, leading to returns. The store offers designated shopping hours for Members age 60+ on weekdays and Saturdays, and for First Responders on Sundays.
I love this BJ's but God it sucks during it's busiest. Customers yelling at each other, employees yelling at customers. It's chaos. Within 2 hours of them closing though, this place is the best. Great selection. Usually no forklifts blocking aisles. Always has parking.
May 2026
Big store ample parking good selection. Checkout needs work. Long lines.
April 2026
I love it here. Extremely spacious and staff is always very welcoming.
