Dekalb Drugs Inc. is a trusted local pharmacy known for its friendly and helpful staff. Customers appreciate the owners who know them by name and provide excellent customer service. Many mention the short wait times and the staff’s willingness to work with them on prescriptions and insurance questions. The pharmacy staff are friendly, understanding, and go above and beyond to assist, even when medications are back ordered or difficult to find. One customer shared how the owner personally found and delivered medication from another pharmacy, demonstrating exceptional care and dedication. Customers also value the convenience of free delivery and the welcoming atmosphere, which makes them feel like friends rather than just customers. With over 12 years of loyal service, many highlight the respectful treatment and consistent support provided by the owners and staff. Overall, Dekalb Drugs Inc. is highly recommended for its personalized service, community focus, and commitment to meeting customers' needs.
