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April 2024 by Casey Jerome
The wait time is ridiculous, I wish I would have read reviews before sending my prescription here. It’s been almost an hour for simple antibiotics.
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March 2024 by Jesse Heekin
Never have medication on-time. Worst pharmacy in Brooklyn.
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March 2024 by Syed Rahman
The manager at this store is conducting suspicious activity. I tried to report someone is stealing in aisle 7 but no one would help me. I was directed there by the Asian pharmacist to aisle 7 to buy soap. I saw a short black fellow who is 4 feet tall steal about six to eight bottles of shampoo and run. I reported it to the Asian lady who works at the pharmacy but she pretended not to listen. The black security guard was there but I think they are letting protestors steal stuff because of solidarity or something. I mentioned it to him and he just looked at me and smiled. The Asian lady seemed to be afraid because her coworker at the pharmacy was black and the security guard also, so she didn’t want to report it. The Manager hung up on me and didn’t connect me to the register or the pharmacy after three calls. He kept cutting me off even though I called at 6:45 which is not closing time. These people don’t seem to care about illegal activity but compromising customer safety is not right. I was there before 5:10 and spent 20 minutes or more. The thief was tiny and came in at about 5:18 was in and out in about two minutes or less. And there are other reviews like Amma who was stopped for shopping at 3am for being black for no good reason. So when I report an actual shoplifter they stare at me like it’s ‘business as usual’. This stop is only 5 minutes from manhattan but it might as well be jersey given the Sopranos style operation they are running.
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February 2024 by douglas zaccaro
I see so many negative reviews, but I want to make a positive review. Let me start off by saying this I was greeted by an employee name Stephanie, she was super helpful and attentive, great customer service. They need to have more people like Stephanie
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February 2024 by Andrew Marzinske
Multiple permanent signage saying "open 24 hours yet it's been closed at night for over 2 years now.
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February 2024 by Georgina Arroyo
Just spent 30 minutes on hold for a pharmacist to tell me they can’t tell me if they have my medication in stock or not (when it’s never been a problem before) and that they have long lists of people waiting for the medications… well sounds like you don’t have it then? With so many meds backordered, I get that pharmacies must be frustrated but so are patients. This pharmacy has been helpful in the past so I was a bit surprised by the curt response today and the really long wait time on the phone.
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February 2024 by L K
online and their phone system says that they are open 24hours, only for me to find out at 2 AM with a notice on their door that they are closes
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January 2024 by Sharon Turner
SIMPLY THE WORST_This pharmacy is so bad it’s like a satire of a bad pharmacy, but worse._Pharmacy never answers the phone. Ever._If they are out of stock with a medication, they don’t have the courtesy to let you know._Sometimes when out of stock of a medication, they cancel the Rx your doctor ordered without notifying you, so you have to ask the doctor for a new prescription.-Looong line at the pharmacy. And when you finally get up to the window, the employee demonstrates their only skill is spreading misery and negativity.
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January 2024 by Chinita
Worst pharmacy ever!! So many workers and all of them look clueless. The wait Time is beyond ridiculous and they don't care!! Needs a huge improvement!
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December 2023 by Brendan huisman
Garbage service, rude answering questions, pharmacy doesn’t answer the phone, lie about prescription stock. Worst Duane Reade
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October 2023 by Christine Smet
Absolutely awful pharmacy with a great location. I made a vaccine appointment and arrived 2 minutes early. Took 40 minutes to be seen. About 30 minutes into the wait, staff asked if my name and phone number were correct and to re-fill out the info I filled out online.When I’ve had prescriptions sent here, I’ve waited a day after it’s been called in before going in. When I get there, I’ve waited 10 minutes in line and have been told by the pharmacists that they see my prescription but don’t have it ready and to wait another 30-60 minutes.
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October 2023 by cacia
Anil is the GOAT! He was so helpful and nice, he made it an absolute pleasure to shop here. Helped me, told me about deals and was so friendly and fabThank Anil! <3
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October 2023 by Annegret von winterfeld
We love our Pharmacy and the People working there.Very helpful and nice.Thank you from Max Drazen and Annegret.
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September 2023 by Aleksandre Tcharbadze
This place is always closed ! It says it’s 24/7 online! But every time I come here it’s closed. Today I went there at 11PM and they closed. Not even midnight! UPDATE YOUR HOURS OR SOMETHING THIS IS A HUGE INCONVENIENCE TO EVERYBODY!
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August 2023 by Joanne Russo
The best pharmacy. I have been coming for over 7 years. Vinny and Rich and their team are the best!!!! Super supportive, educational and attentive. I couldn’t ask for a better place. For anyone that has bad reviews, they just don’t understand how to get personal and actually speak to people vs taking automated calls. I can’t understand why someone would say something other than excellent.