Extra Space Storage at 160 John St in Brooklyn, NY offers a wide range of storage options, including climate-controlled and non-climate-controlled units, with features such as multiple entrance and exit gates, lifts, elevator access, parking spaces, and a loading dock. The facility is clean, secure, and professional, ensuring a hassle-free experience for customers. The staff, including Randy and Britney, are highly praised for their helpfulness, professionalism, and kindness. They are welcoming, patient, and knowledgeable, guiding customers through the rental process smoothly and answering questions clearly. Britney, in particular, received positive feedback for making transfers easy and going above and beyond to solve problems. Customers appreciate the respectful and detailed assistance, with some even receiving water during visits. The location also offers a military discount and caters to both personal and commercial tenants. Overall, Extra Space Storage provides a clean, secure, and customer-focused environment, making storage simple and stress-free.
Randy was the absolute best 10/10 customer service. Made sure everything was smooth and easy when I came in. Had many problems to solve and he solved every single one of them with no hiccups in the process. Couldn’t recommend this location or Randy enough. 10/10
June 2026
Randy was amazing! He was so understanding and helpful.
June 2026
Jaykwon was really great at helping us figuring out our unit situation. Super friendly. Highly recommended.
