Fitzgerald Jewelry is a friendly and caring Brooklyn store with a top notch selection of beautiful, unique, and interesting pieces. Customers find the staff super sweet, kind, knowledgeable, helpful, and easy to work with. They are courteous, responsive, and communicative, providing a lovely and not snobby experience. The jewelers excel in both custom creation and repair work. They listen to preferences to recommend perfect settings and help design stunning rings. They also handle complex repairs, from fixing broken heirlooms and replacing lost stones to tightening settings, often with helpful advice. They make processes like insurance claims painless and relatively quick. Many note the great price bracket and excellent service, such as quality engraving with lots of font choices. Customers highly recommend the store, calling it their go-to jeweler and planning to return for future shopping.
My original engagement ring was broken beyond repair and I chose Fitzgerald Jewelry to create my new ring. They made working with my insurance claim totally painless and listened to my likes and dislikes and recommended the perfect setting for me. They’re all super sweet and the whole process was relatively quick! Highly... read full comment
May 2023
Brought my engagement ring in for a tricky resize, I’m in between a full size and a quarter size. Turnaround was faster than expected and my ring fits perfect now.
March 2023
I went here for wedding ring shopping with my fiancé. They have such a great selection of beautiful and interesting jewelry. The customer service is great too; the person helping us was so patient at letting us take our time to look at a bunch of rings. I found one I absolutely loved and is perfect for me. Highly recommend... read full comment