Heart’s Wine & Spirits is a neighborhood wine store that offers a good selection of wines at all price points, with many bottles priced under $25. Customers frequently praise the friendly and knowledgeable staff, who can help guide choices despite the store’s limited selection. The store is appreciated as a great addition to the area, especially for those seeking quality wines without overspending. The store features mostly natural wines, many with trendy cartoonish labels that attract attention. While some customers find the shop cute and interesting, others find it impersonal and a bit intimidating, especially due to COVID-era policies such as mask mandates and capacity limits. The atmosphere is quiet, with few customers present at a time. The staff does not always engage actively with customers, which can sometimes make browsing feel less welcoming. The selection can be challenging for those unfamiliar with wine, as the wines tend to be blends and less familiar. Customers often rely on apps like Vivino to get information and help make choices. Some have experienced disappointment with certain bottles purchased there, and a few mention that the checkout process includes an iPad prompt suggesting tips, which can feel uncomfortable and give the impression that staff wages may be insufficient. Overall, Heart’s Wine & Spirits is valued for its good variety and friendly service, though some feel the store could improve in customer engagement and atmosphere.
Nice and clean wide variety of products very courteous service
September 2024
Love this store! Staff are friendly and knowledgeable. Great variety and quality of wines, majority very affordable (nearly ever bottle I've purchased has been under $25)
August 2024
I walk out of my way to shop here but the business hours listed are not correct
