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March 2024 by Clifford Emmanuel
Highly recommend Ideal Automotive. They repaired my brand new SUV after it was rear ended. They did a great job on the repair, kept me informed with timely progress updates, and completed the work FAST!
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March 2024 by 赵家荣
Bad review, I can only make an appointment on Friday, no one answered at 8:30, I called at 9 and the appointment was fully booked
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February 2024 by Jennifer Giacoppo
Used Ideal thru a GEICO claim and couldn’t have been happier. First off, their staff (Joey!) is really communicative and easy to reach. The manager is kind and takes his time to walk you through everything. They handled our bodywork flawlessly and even washed and detailed the car for pickup (7 days early!). Highly recommend them to anyone looking for fast and thoughtful service. Thanks all!
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February 2024 by Anthony Beckles
Great service plus excellent customer experience, my vechile is brand new, plus I recieved it better than before, with a complimentary car wash and much more, thank you
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December 2023 by Starasia Starr
Super caring, friendly and professional. I can’t say enough nice things about their service. Highly recommend.
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August 2023 by Dixon C
I recently took my Toyota Sienna to Ideal Auto Body in Brooklyn for repairs after a collision. I was very impressed with the entire experience, from the initial estimate to the final delivery of my car.The team at Ideal Auto Body is incredibly professional and courteous. They took the time to explain the repair process in detail and answer all of my questions. They also kept me updated on the progress of my car throughout the repair process.I was particularly impressed with Joey, the Claim Specialist. She was incredibly helpful and efficient in working with my insurance company. She made sure that I understood the process and that my claim was processed quickly and smoothly.When I picked up my car, I was amazed at the quality of the repairs. My car looked brand new! The team at Ideal Auto Body did an outstanding job of matching the paint and restoring my car to its original condition.I would highly recommend Ideal Auto Body to anyone who needs bodywork done. They are a top-notch shop with excellent customer service.**Special shout-out to Joey for her outstanding work as a Claim Specialist. She made the entire process so easy and stress-free.**I am confident that I will be using Ideal Auto Body again in the future. They are a great company with a team of professionals who are dedicated to providing excellent customer service.
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July 2023 by 严齐
I went to an auto repair shop to fix my car and it was a great experience. The staff at this repair shop are very friendly and professional, and their work process is very rigorous. I am so grateful for everything they have done for my vehicle and I have great trust in their expertise and customer focus. I believe this will be my go-to place for car repairs in the future.
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April 2023 by Danny Lee
Staff was very friendly zack and his manager were very helpful breaking everything down to the last detail will definitely consider buying another car from there
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January 2023 by Kellogg William
I took my car to this location to get an inspection today, and it was a really positive experience. The guys are very nice and friendly and it took very little time for them to finish the inspection. I will definitely be returning next time I need anything done for my car.
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December 2022 by Frantz Pierre
I'm not recommending they charges a lots of money's and they jobs is bad . The worse they keep your car for longtime. Anyone's who wants to experience it be my guess. I give them a -FService: Body & Trim
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September 2022 by Kings Concept
I am sharing my recent terrible experiences with this auto shop. Currently I get involved with a non-fault car accident. I was introduced by someone to use Ideal Automotive located at 129 34th Street, Brooklyn, NY as my repair shop and to claim the other side's insurance. Ideal Automotive are NOT professionals at all. The services are not professional as listed from my explanation below:1. They are totally overpriced. Their prices are as high as insurance company would charges, even higher than that.2. Easy to give up claiming third party insurance instead of claiming your own insurance, cause your premium goes up! In my case, since it was a non-fault car accident, Ideal Automotive should really claim the other side's insurance. However, they didn't do so, and they claimed my own insurance company (which is easy for them). If I need to claim my own car insurance, what is the purpose of using them. Totally not professional at all.3. Unprofessional way to deal with the adjustor from the insurance company. They use clerical staff who has no mechanical experience to deal with insurance adjustors and they did not fully explain what need to be repaired. There are some parts that was damaged, but the staff person did not tell the adjustor. It was NOT professional to handle customer's claims in this way and they are careless.4. No one check the quality of the repair at completion. There were parts that were NOT fixed, even though they already overpriced charged you!Service: Body & Trim
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July 2022 by Andreas Reich
It's a bit hard to park here but they are quick, efficient and informative. Thank you for your help!
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June 2022 by Raphael Toby
Friendly and honest sales staff. Zero pressure sales. I had a great experience!
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June 2022 by Tanner Marie
Always great service and I trust what they say... it's been 2 years
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March 2022 by Dave Le
One of the best in the business. Very professional and excellent customer service. Joey handled my claims and conducted the procedures smoothly. Jay took his time to explain all the repairs. I received phone call and email updates throughout the process.. Car was repaired in just a week.
