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November 2023 by Nilsa Welsh
On 10/5/23, Fernando, the key food manager, of 130 7th ave, restored my faith in humanity! On this day, In the evening we made our monthly shopping and requested deliveries services. After checking out, we proceeded to run some errands and therefore missed two attempts to receive our delivery. We arrived home and the groceries were not delivered. I called the store and was informed by staff that home delivery had ended, for the day! I requested to speak to the manager, Fernando, who shared that he had put our perishable away in a freezer, to my dismay, he cheerfully agreed to deliver our groceries after closing the store at 11pm, which he did and vehemently and pleasantly refused a tip!! Thank you Don Fernando, for the privilege of such a humbling experience!!
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October 2023 by Aaron Newman
Buyer beware: even when the discount signs are wrong, you will be treated like an idiot.*note: this was a self-checkout experience*
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September 2023 by Michelle McDavid
I don't live in the neighborhood, but this was my go to store. On different occasions, I've gotten home to open the meat, and find that the expiration date had passed by at least 2-3 days, and it already had a not so fresh smell. Today, I purchased a Snapple. Tasted funny. Then I looked at it in the light and saw that it left a ring, and the sediment was floating all around in it. Checked the expiration date, it expired April 2023. This was most likely my last visit to this Key Food.
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August 2023 by Tom S.
This place smells so gross! It smells like rotting when you walk in and then a strong chemical smell trying to cover the rotting smell. It's horrible and I can't be in there too long. Their prices are pretty high compared to Union Market and other markets nearby.
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August 2023 by Tonya Marinaro (Pudgy)
Clean stocked with a boat load of fresh produce. Assortment of food items will suit ur needs.
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July 2023 by jay
Alright prices. The self-checkout is a hassle but the cashier who helped us, (I think her name was Milly?) was the best. Wicked helpful and a riot Thank you ?❤️
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June 2023 by Brianna P.
One time I came in to ask for a job application to fill out. The bookkeeper Glenda had a nasty attitude. I asked her nicely for a job application, there was no reason why she had to come out rude. She's a bookkeeper, her customer service skills should be excellent. She's the one that chose to work as a bookkeeper for this Key Food. She shouldn't be working here if she doesn't know how to treat customers with respect.
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May 2023 by Mimi H.
Like the great deli counter service, the friendly and helpful cashiers! The prices not so much. $9.99 for cauliflower!?!
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May 2023 by TheRareCoin
This store is vital for the local community. affordable prices. Close to the Hospital. Sandwiches were super delicious every time I buy them. 5 Stars.
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April 2023 by Dansaaa G
When I went there 5/30 around 8pm after work, there was one cashier - and I had to go to self-checkout. It is absolutely horrible for seniors and people with disabilities. There’s nowhere to put your heavy basket while you are unloading it. Unless you count a tiny shelf. Then you have to scan it one-by-one. I’m trying to hold a heavy pocketbook, scan things, put them in the bag on the other side without them falling on the floor, looking up the produce items…Hell! You might as well get paid and work there if you’re juggling all this after a day at work! Someone could be a senior with an injured foot or other medical issues. I was very unhappy. Do the owners of these places have any clue about their customers? I’m avoiding them from now on - and going to places that show warmth and understanding for seniors, people with disabilities, and simply the many people who are exhausted. Everywhere you go you feel like you’re being ripped off. And on top of that, they make your shopping experience bad. They will be losing a lot of customers with their lack of sensitivity to the needs of a broad base of potential customers. Instead they’d rather blame the customers. We pay a lot for our groceries. We should not be treated like zeroes. And it starts with the way the owners and managers set the tone. They’d rather have customers do self-checkout than do what it takes to hire, train and retain employees. The problem is with top management and owners—NOT employees!
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February 2023 by Victoria B.
I am writing specifically for I believe the cashier's name is Sheaira, she was my cashier in the evening of 1/30. She has also assisted me on the self serve machines. She is always helpful, patient. The customer can be in a frustrated mood with the automated check out but she still handles the situation with grace. In my opinion this job can be overlooked, not thanked enough. I want to give notice to her upstanding work.
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February 2023 by James Poulos
Extremely reliable market for the central Slope area. Has a good variety of essential items and excellent customer service. Product selection is good and consistently improving.Thank you KeyFood for your response and question. The variety offered is really good, however it would be a 5 star experience if the variety offered expanded…and a customer didn’t have to go elsewhere to gather other needed groceries.For instance it would be really great to findMore Suneen products, Calabro fat free Ricotta, violife vegan feta, president fat free feta, felafel to go… things like that. Additionally, more variety Clif bars, vitamin water flavors, and to carry the latest brands.Nevertheless Keyfood is great and so grateful that you are so accommodating.Thank you.Customer Rest Rooms would make this a 5star market.
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January 2023 by Akintayo Holder
This is a full sized grocery store with pretty generous opening hours. I feel that only the tiny corner stores have better opening hours.They have a decent selection of goods, enough for your regular shopping. But if you need more exotic ingredients, or anything off the mainstream you're not going to find it here. While prices are reasonable for Park slope, they are objectively high, with none of the perks that are usually correlated with higher prices.Produce can be underwhelming. Their prepackaged salads are sometimes wet and inedible, you need to check before purchasing. Same with grapes, berries and any other packaged items.The checkout process is fine, there is rarely a line, the self checkout always works and there is usually one or more cashiers working.
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January 2023 by DeVon Nolt
No checkers working at all, self checkout only at times—very inconvenient. Will go elsewhere next time.
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December 2022 by Graham R
Suppliers of this Key Food use illegal 53' trailers and choose to park in the bike lane instead of the designated loading zone on their curb. Also it's expensive.The flower guys rock. Give them all of your money.
