Key Food Urban Marketplace is appreciated for its unique product selection and friendly staff. Customers often mention the produce department, describing it as display artists, and highlight the helpfulness of employees like Milly at the checkout. The store offers reasonable prices and some products unavailable elsewhere, making it a good choice in a pinch. Many shoppers enjoy the music and the variety of items, feeling that the store almost feels like a different market.
However, there are concerns about safety due to homeless people waiting outside and asking for food or money, which affects some customers’ sense of security. The store's management has been praised for exceptional customer service, exemplified by an incident where a manager named Fernando went above and beyond by personally delivering groceries after hours without accepting a tip, restoring faith in humanity.
While the store is not considered better or worse than other second-tier supermarkets, some shoppers avoid buying fish or meat here. Overall, Key Food is valued for its product variety, helpful staff, and unique shopping experience, despite concerns about safety outside.
Overpriced (read: cheap for the neighborhood), but they do have good sales. Excellent selection. Occasionally poor quality produce and meat, just keep an eye out for mold or brown spots before you bring it home. Indisputably the best grocery option in the neighborhood that isn’t members-only.
July 2026
I like this market for certain items, that are in a box or a bag, meaning I don’t go here for produce, meat or cheese. I find the cashiers to be competent and doing their best. I will definitely be going back.
June 2026
They have everything you need in one place! fast and efficient
