Life Storage in Brooklyn, NY offers a secure and clean environment for storing belongings. The facility features a wide range of storage units, including climate-controlled options, with easy access through electronic gates and multiple entrances and exits. The site is ADA compliant, with covered loading bays, elevators, and a loading dock to make moving in and out simple. Security is a priority, with security access to floors and a manager living on site ensuring safety. Helpful staff members, such as Omar, Nir, Johnoi, and Ashley, provide professional, friendly, and clear assistance, making the process smooth and stress-free. The facility is well-maintained, always clean, and equipped with helpful tools like metal dollies that ease moving. Parking spaces and convenient freeway access add to the overall convenience. Customers appreciate the high level of customer support and the ease of both storage and moving experience, highlighting the professionalism and cleanliness of the location.
Great customer service by Omar. He is really well versed in customers service. He was able guide us through the units and which one would fit our needs.
January 2026
Omar at Extra Space Storage provided outstanding customer service. He was extremely nice, professional, and made the entire process smooth and easy. He took care of everything perfectly and explained things clearly, which made the experience stress-free. It’s rare to come across someone so helpful and pleasant—thank... read full comment
December 2025
I've had an overall good experience with Extra Space as a facility, and the help and customer support I got this December from Nir at the 18th Street location was some of the kindest I've experienced in my life! Thank you Nir for all your help.
