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March 2024 by Allycia Ferreira
honestly it’s a nice store but i would never go back if i could give zero stars i would. The staff does not do a good job of fostering a welcome environment. Shopping in person is already super intimidating for me and especially in a store i don’t understand the layout of. I walked in and 5 team members were standing in a circle chopping it up, i work in retail so i understand if you’re having a meeting but at least greet those walk in. I hcos led about 4 times before i had to ask for help. I explained that i had never shopped there before and wanted to try on some things because I was being gifted some things and wanted to have the right size. This lady rushed me to the fitting room after one item i told her about and no one circled back with me i had to step out and ask for help. I was so uncomfortable i left without trying the other things i wished to and im polite so even when letting them know to have a nice day, all 3 employees by the cash wrap were looking down and inattentive. Please do better, black woman already don’t feel comfortable with the idea of going into a lululemon store. It was an unforgettable experience that honestly makes me sick to think about.
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March 2024 by Caroline R
employees so nice and helpful
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February 2024 by Chefef20 Schwartz
Horrible service!!I came all the way there with a receipt of purchase from a week ago and just wanted to change in a $128 pair of pants.and they were nasty by the worst customer service I’ve ever experience.
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February 2024 by Luisa Gonzalez
horrible customer service, I went to change many clothes and I forgot my ID and because I didn't have an ID they didn't make my change nor did they want to give me a gift card and apart from that the attitude of the man with glasses was horrible
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January 2024 by K
Hannah wake super nice and helped me with getting some leggings hemmed and ordering some shoes! Small lululemon but they have a lot and the staff is so friendly :)
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January 2024 by shallom levy
Nice store really long waiting time for check out. Need more staff or self checkout value clients time
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September 2023 by Allison D.
One of the best Lululemon's for picking up online orders, as far as having decent inventory goes. Service has varied over the years. I miss the sale rack. Most staff are nice but it is best to know what you're looking for with this one and most lululemon stores. The immediate area is a little peculiar with the old surf bar a couple footsteps next door, but I'm down with it.
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September 2023 by J M
The gay white man was so rude and sassy, it was like he was upset that I was asking for his assistance. I felt so uncomfortable and was about to leave when a the short African-American girl offered to help me. Shoutout to her for making me feel so much better. What was weirder was that I spotted him GLADY assisting a male customer shortly after. Really weird dude.
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April 2023 by Daniel Kouba
Been to this store multiple times for replacements since their clothes don’t last more than a few months before they fall apart. Each time I’ve been treated poorly by rude and condescending staff who think I am making it up and somehow this is how I want to spend my time. Absolutely dreadful place, would rather go to any other store
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January 2023 by tyann amos
This is a nice spacious store. The staff was nice! They have a good amount of product in stock, which makes for easy shopping!
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December 2022 by Tyann A.
This is a nice spacious store. The staff was nice! They have a good amount of product in stock, which makes for easy shopping!
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October 2022 by Angela G.
This by far is the best Lulu I've ever been to. First off, THE STAFF. They were soooooo nice & welcoming! I brought my dad & puppy in & my dad was nervous about having the pup with us - but they made her feel so welcome & EVEN GAVE HER TREATS! The store itself is very organized - I ended up trying clothes out & getting some items in less than 15 min! Also, offered my dad a seat while I was trying on clothes which was very thoughtful! Will definitely make this go-to Lulu!
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August 2022 by Max Chen
After passing by this place for years, I finally decided to stop in. Hunter was so friendly and helpful (and has great taste in music). Although there was an issue with getting my order delivered, Hunter was again amazing and made everything better quickly and efficiently. I haven’t really shopped Lulu before in general, but I’ll definitely be back to this location.
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August 2022 by Marcus Smith
The staff in the back was so helpful today! Thanks for always taking such excellent care of me. I Lululemon
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April 2022 by Victor Neugebauer
Great service as with most lululemon locations! Really friendly and helpful staff!