Lululemon is a technical athletic apparel company founded in 1998 in Vancouver, Canada. Their mission is to create products that help people live longer, healthier, and more fun lives. The brand has grown to have locations worldwide, all with strong ties to their local communities. Customers consistently praise the exceptional service and knowledge of Lululemon's staff. Employees are described as extremely kind, helpful, and welcoming, going above and beyond to ensure a positive shopping experience. One reviewer was impressed that a staff member could greet their mother-in-law in Croatian, making her feel very welcomed. The stores are reported to be clean, beautifully organized, and have a great atmosphere. Customers appreciate the wide selection of technical yoga, dance, and athletic apparel for both men and women. One shopper was thrilled to find the perfect fit and discover new arrivals they hadn't seen online. When issues have arisen, such as with defective products, Lululemon staff have been very accommodating and helpful in resolving the problem. Overall, shoppers leave feeling satisfied with their Lululemon purchases and eager to return for the quality products and outstanding service.
Five stars for the customer service here omfg I LOOOOOVEDDDDD MATT and the other lovely lady who helped me find what I was looking for. Bless them, those people are gems. They need to be recognized. Matt is an angel!!!!!! Made my day with his kindness.
June 2026
best service not all employees just some but the ones that are good make me feel so welcomed and warm inside ♥
March 2026
Lily from the Williamsburg store, is the best. She dealt with me and my bf being actually the worst hang ever, and we got a great sweatshirt out of it too! Great glasses, great vibe. Forever Lily!!
