Metro by T-Mobile is a reliable and customer-friendly wireless service provider, according to the reviews. Customers praise the store's staff for their ability to resolve phone issues quickly and efficiently, even for non-Metro PCS customers. The fees charged for the services were considered fair, and the wait times were manageable. The overall customer service experience was positive, with the staff listening to the customers' problems and offering suitable solutions. Metro by T-Mobile appears to be a convenient and trustworthy choice for wireless services.
I went to this store after going to a few other metro stores in the area that were telling me some ridiculous price to switch my number over and get a phone. I was able to get a phone with the plan I was comfortable paying monthly...definitely coming back to John when I'm ready to add my husband to the account.
July 2025
They closed a whole hour earlier than the time given. Hard to know when they are actually open
February 2023
Great experience. The Sales associate was able resolve and fix my phone issue , with great ease, even though, I am not Metro PCS customer. The fee to fix my phone was fair. And my wait time was not unbearable.
