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August 2025 by Stephen Seine
Horrible location. Manager is abusive. Store is dirty. Your response to this complaint is even more laughable. Entire company is laughable. Not getting another penny from me. Goodbye after 8 years. Worst store in the universe.
Regional manager respond please
Horrible abusive manager and staff
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July 2025 by Rosa Orr
There very nice on flatbush
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June 2025 by George Newlin
I was assisted by Nili. She was an amazing representative. Very very patient and gave me all the promotions I needed. Definitely a 10/10 service.
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June 2025 by Mara
Manger T was very helpful. helped us get a new phone for our mom. Would 100 percent recommend.
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June 2025 by Prince
Manager T is very helpful had has a lot of patience
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April 2025 by Margareth Chikel Jean
My old phone was damaged and I needed to replace it . I went the Metro PCS on Flatbush by the Junction zip code 1120 I have met Tolga . He went about and beyond to help me. He provided great customer service and I was very impressed with his services. I will recommend him to anyone who is seeking to purchase a new phone. Overall I would give him a 5 star review.
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February 2025 by Don Robinson
Yesterday I went 2 Metro help me with my problem.Beverly rd and Flatbush.That one wrong place to go .Then send me to right one main office on the Flatbush junction.They fix my problem.I am very thankful for helping me.
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December 2024 by eddie cruz
In the little time I was there , one customer screaming at the employee, a second very upset and a third smashed a new phone on the the ground, I was wondering why are people so rude, then I found out why, because this employee’s lie and even scam customers as me, they charge me almost double what I was suppose to pay, game me a faulty phone and charged me again when I got the replacement phone, there is much more to the story but the point is the manager and the employees are scammers, stay away from this store at all costs because it will cost you much more in the end
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August 2024 by Michelle White
FOR BRITNEY
She was very helpful. Have patience also.
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August 2024 by Benita Malloy
Great phone company!!
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July 2024 by neqweple pog
great employees really help solve your problem
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May 2024 by carolina Martinez
Terrible customer service, rude agents, who do not give the information, they only ask for the money and now, without explaining or even asking anything, I had a problem with a payment they received and it was never reflected, and they never responded. I like metro, but this office in particular is terrible! I prefer to call or go to another one.
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March 2024 by eli sadagheh
I will never buy from nigerz againThey're thief
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March 2024 by joseph paul
Justice was such a help with switching over my carrier to you guys she was patient helpful and very polite I even for a second thought she was the Manager
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March 2024 by Bigs King
I had the best experience here thanks to Justice and bylinda . They helped me with all my questions and helped me get a phone that I wanted ?