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November 2023 by Brooklyn Always
No help at all .. never have change so I have to go in with exact changeThey are not helpful
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March 2023 by Ideen Taeb
Went there for a simple SIM card change from my old phone to my new phone. After 10 mins of trying, the store attendant ended up locking up both of my phones and told me she can’t fix it and I need to call customer service. And she barely spoke any English. This is one of the worst experiences I ever had.
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January 2021 by David
Just called trying to purchase a new iPhone and the employee could barely speak a word of English and literally HUNG up on me! How do you have a job and can’t speak English??
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January 2020 by Manuel Marmolejo
(Translated by Google) Very good customer service(Original)Muy buen servicio al cliente
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October 2019 by Kemoine Kearse
Lazy fat guy works here
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August 2019 by Amanda Torres
I bought a phone for my mother, promising me that after 3 months they would unlock it to use it in another country and now they tell me that I have to wait 6 months and they charge me for doing it, unethical, I bought it at 133 Wyckoff Ave.
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March 2019 by Nahian C.
Fantastic store! Love the crew there :) best service in the area and best prices on accessories too!
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August 2016 by MrManno4545
I went to pay a metro bill for a friend on 2/24/2016 and was told that the phone service was disconnected. I told her that the phone was working about a week ago and I should be able to pay at any Metro location and get it turned back on. The lady at the counter then told me I need to be registered at this particular store in order to pay my bill. I told her I attempted to pay it last night at another location in queens and was short $2.00 cash so I postponed it for the next day, but there was nothing on the account preventing payment. She then said I would need to go back to that location. I told That was the first time I heard that then left the store. The same evening I paid it another location in queens, no questions asked or discrepancies.
This wasn't the only time I stopped at that particular location and was not given proper assistance! This was two separate instances with two separate people!
