Metro by T-Mobile at 370 Neptune Ave offers a wide range of prepaid plans with unlimited talk, text, and data, along with 5G devices from Apple, Samsung, and OnePlus. Customers praise the friendly and attentive staff, especially highlighting the professionalism of the manager and staff members who go above and beyond to help. Many reviews mention exceptional service, with staff members like Irina and Emilio providing personalized assistance, resolving issues, and offering great deals. Customers appreciate the knowledgeable support, including help with connecting smartwatches and setting up wireless home internet, which works flawlessly for remote work and backup internet needs. Overall, the store is highly recommended for its excellent prices, offers, and attentive service, making it a top choice for Metro customers seeking quality support and affordable plans.
Very pleasant experience and excellent service at the 370 Neptune Ave location. Associate Iryna N. was outstanding, solving my account access issue and assisting me with my purchase of a new working cellphone/accessories. Special shout-out to the manager for taking calls on his days off, regarding my situation.
May 2025
Very friendly and open girls. Received consultation, very satisfied.
February 2025
Many thanks to the manager Irina. A real professional. Helped with connecting the watch. I went around three Metro pcs offices, no one could help me, and only Irina with her knowledge and persistence fully connected the smartwatch. Many thanks. Contact here, they will help you
