Metro by T-Mobile at 370 Neptune Ave offers a wide range of prepaid plans with unlimited talk, text, and data, along with 5G devices from Apple, Samsung, and OnePlus. Customers praise the friendly and attentive staff, especially highlighting the professionalism of the manager and staff members who go above and beyond to help. Many reviews mention exceptional service, with staff members like Irina and Emilio providing personalized assistance, resolving issues, and offering great deals. Customers appreciate the knowledgeable support, including help with connecting smartwatches and setting up wireless home internet, which works flawlessly for remote work and backup internet needs. Overall, the store is highly recommended for its excellent prices, offers, and attentive service, making it a top choice for Metro customers seeking quality support and affordable plans.
The techs here really know their stuff. Sal is the man!
February 2026
This location was very helpful. I managed to learn more about my account, the breakdown, and get help with how to navigate customer service with 611 so that I can fix any changes my father done last month while I was away. 10/10
February 2026
Irina is very knowledgeable. Irina is customer focused. Irina is simply the BEST!
