Propel Electric Bikes is a dedicated eBike retailer with locations in New York, California, and Delaware, serving customers across the US since 2011. The business focuses on transforming transportation through electric bikes and offers a wide range of options, including cargo bikes. Customers have praised Propel for its knowledgeable and friendly staff, who provide excellent service and support throughout the buying process. Many have noted that the team encourages test rides, allowing potential buyers to experience different models before making a purchase. Reviews highlight the efficiency of Propel's maintenance services, with clients returning for repairs and adjustments. Customers appreciate the fair pricing and well-maintained bikes, as well as the personalized attention they receive. Whether visiting from out of town or living nearby, many find Propel to be a reliable choice for their eBike needs. The business is committed to helping customers find the perfect electric bike match and educating riders about their options. Appointments for test rides are recommended to ensure a personalized experience.
Got a flat while commuting home to Queens. They put my bike up in the stand, switched out the tubes, and had me on my way in record time.
September 2025
Very nice people! I had a flat tire and they were happy to help me fix it.
July 2025
Came in with a gnarled chain on an analog bike, staff offered me water, asked if i was hurt (i was okay), let me use their bathroom…all while doing a great job fixing the chain with no hassle about it not being electric. Sweet, sweet people highly recommend
