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October 2023 by Jerzy Kowalski
Going there every two weeks for my blood work and never encountered any negative interaction. Nurses are pleasant, helpful and caring.
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September 2023 by Elizabeth R.
Quest Diagnostics is very efficient and I liked the ease of scheduling, however my phlebotomist was almost sadistic. I mentioned before she began that I was a little scared of getting my blood drawn and then she began to tease me and say "oh no now i'm going to mess up." I thought she was joking, but she was serious. She then began the blood drawing and was like "i don't understand why people are scared of this and people are usually curious." At this point, I am doing everything I can to just look away and get this over with as soon as possible. BUT, she then after pricking me goes "oh no, I missed your vein, oh shoot" and I look over and see the vile getting filled up and begin to get very FAINT. I was like "oh my gosh, oh my gosh" and she was like "oh you have great veins," which of course adds to the faintiness. Finally, when she finishes I am extremely shaky and feeling like I could pass out any second and she was like "okay, i have another appointment." Absolutely terrible if you are scared of getting your blood drawn.
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August 2023 by Niz Rocks
Super pleased to have a Quest in my neighborhood! It’s so convenient! The place is clean, most importantly. Ample seats in the waiting room. It was easy to be seen, even without an appointment. I checked in “on standby” and was seen in a matter of minutes. Marcia, my phlebotomist, was very professional and friendly. She had no problem finding my vein and was really gentle. If you do end up having to wait for an appt there’s a Dunkin Donuts with seating right next door so you can just chill while you wait.
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August 2023 by Marilyn Vogt-Downey
Don't go to this place. First, they lie about their hours. If you need an X-ray, they DO NOT do X-rays every day. On their website, they say that X-rays are "walk-ins." But you can spend a lot of time getting there and then "walk in" to find that they are all out on lunch break--no times given--only to learn that they do not do X-rays that day anyhowVery, Very poorly run. Quest and Emblem and Advantage/Aetna make HUGE profits off our tests and X-rays. They can afford to hire more technicians AND post on their website the proper information!!!Go to Methodist and don't waste your time with these guys.
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May 2023 by David Anthony Guy
Its a modern facility, friendly staff, accessible bye train. Overall a very good experience. I recommend for the type of services advertised
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February 2023 by Andrea K.
I really liked this place. It is easy to make an appointment.Check in is easy. The staff is helpful. It was extremely important that they took my blood on time because I had to get the blood taken at a certain time, and they did that. I was very satisfied with my experience there.
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September 2022 by Nyota Vargas
So far no issues. They handled my daughter with kid gloves, she wasn't bothered by the blood draw. The place is clean and well organized. I had an appointment today with zero issues. I would visit again for my medical needs.
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September 2022 by Deborah Wells
Very professional & courteous. Gentle. Explained everything before procedure.Answer my questions & results were sent to myself & Doctor quickly.
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August 2022 by Christina Carpenter
I brought my 20 month old in for a blood draw. Our appointment was at 8:30 am & she was seen promptly. The phlebotomist was so kind to me & my daughter. She was very efficient. Overall pretty ecstatic about my visit. Thank you!
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July 2022 by Kikelomo Oduyemi
I had a 10:40AM appointment, I arrived at quest on eastern parkway at 9:10AM, I checked in.Two patients were waiting, they both got attended to in a timely manner and left. Another patient came in and was with one technician the whole time I was there.I was the only patient left sitting down waiting for 20 minutes, the second technician passed by me a few times and didn’t say anything. no one called me in and the second technician seemed to not be doing anything. I asked her if I’d have to wait till the time of my appointment, she said yes in a rudely manner and walked away.I am very disappointed with the service, I come to this location frequently and it’s always a bad experience with the technicians.Quest has to do better and hire people who actually want to treat patients nicely.
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July 2022 by mileika bell
I came to this site, I was 2 hours early and the office had a few patients. They actually took a walk in, which they say is not allowed... Before me. Anytime you have african american employees working in our neighborhood. You get horrible service.
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June 2022 by Rachel Zeisper
Coming to this location I agree with previous reviewer as if you are bothering them by making them do their job. Nasty staff, rude and unprofessional. I came at 4:30 for bloodwork and they would not see me since they close at 5 and the worker had already called her Uber. In this exact words. “My driver is on his way”
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January 2022 by Dani Maczynski
I had to pick up a script from Quest Diagnostics which should have been a 5 minute process, in and out. I didn't need to be seen by a doctor, I simply needed to pick up a testing kit. I had called earlier in the week ahead of my visit to see if there was anything I need to do ahead of arriving. There was an automated message that lasted about 5 minutes before I could reach the extension I was trying for. After I finally got to appointments, the earliest available appointment was 3 days away so I figured I would try to walk in. When you get to the Quest office, there is no one there to direct you. You have to sign in on an Ipad in the waiting room. The kiosk prompt asks if you want to wait in the office or outside so I opted for outside because there was so many people. They said they would text me when it was my turn. I waited a full HOUR before going back inside to check in again. This time, the kiosk told me 5 minutes. I waited 10 before leaving without my script. Absolutely unacceptable. Even after I left, I never received a text telling me it was my turn to be seen by anyone.
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January 2022 by Christina Steel
Every time I go here the workers are so nasty. Like I disturbed them by my mere presence. I only go because it is down the street, but may go to the 13th st. Location next time as everyone there is lovely.
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November 2021 by Spencer Wright
My 2yo had a blood draw with Lanna, who was just totally fantastic. Literally the best possible medical experience for a toddler.
