Quest Diagnostics
Quest Diagnostics,
Medical Labs
Hours:
546 Eastern Parkway, Brooklyn NY 11225
Hours
About Quest Diagnostics
Quest Diagnostics offers blood, urine, and specialized lab testing, including pediatric services, glucose tolerance tests, and COVID-19 antibody testing by appointment. The location is on Eastern Pkwy and Nostrand Ave inside a medical building. An appointment is required, with no walk-ins accepted, and face coverings are mandatory.
Customer experiences with staff are frequently positive. Many reviews highlight gentle, efficient, and kind phlebotomists who provide outstanding customer service, making the blood draw process easy and comfortable even for young children. Patients report being accommodated with kindness and leaving with a positive impression.
While the phone help system has been criticized as unhelpful, the online chat bot and website are noted as very helpful for scheduling, providing clear fee information without hidden costs, and offering tips to prepare for tests. Appointments are generally honored in a timely manner. The process is often fast, with patients reporting being in and out quickly and receiving detailed results promptly online.
Most Recent Reviews
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October 2026
Make sure to ask someone for an email address before you wait 25 mins if you don’t have your order printed. . They don’t have it posted anywhere and told me after and had to wait another 10 mins. No cell service and wifi is super slow.
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October 2026
The phlebotomist was very professional and friendly. One was training the other and and it showed that she loves what she does. It was crowded but they handled it and never got overwhelmed.
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October 2026
The staff there are SO nice. I can’t recommend them enough. The woman running the clinic just has a way of making you feel so taken care of. I hate needles and you’re in good hands.
More Comments(80)
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Brooklyn, New York
