Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody tests by appointment, blood and urine tests, drug screens, and pediatric specialty tests. The location in Scott Medical Plaza features a handicap entrance and is located at the corner of Avenue K and 72nd Street. Appointments can be scheduled online through their website, which provides helpful tips for preparation. Walk-ins are accepted, but making an appointment is recommended for convenience. Customer experiences vary at this location. Some clients report long wait times and unprofessional staff, with initial interactions being rude or abrupt. However, others highlight positive encounters with friendly, professional, and caring staff members, such as a phlebotomist who was patient and thorough, especially when working with children or individuals with special needs. Several reviews praise staff members for their kindness, professionalism, and gentle approach, making the blood draw comfortable and stress-free. One reviewer appreciated the appointment process and the attentive care received from a technician named Vadney, noting the excellent hospitality and feeling comfortable throughout the procedure. Overall, Quest Diagnostics provides essential testing services with a staff that can be both unprofessional and exceptional. Making an appointment in advance and arriving prepared can help ensure a smoother experience.
Very pleasant visit positive experience. Although the registration pad wasn’t functioning and caused a backlog, staff was very helpful and accommodating in managing and helping visitors. Staff were very friendly, engaging, and professional.
September 2026
Every time I go there, they're very professional, answer questions and give help if needed. It's a comfortable, clean environment and there's parking.
August 2026
My phlebotomist, Shenika, was extremely professional and welcoming. She greeted me with a warm smile and was very courteous throughout my visit. She made me feel comfortable and was pleasant and attentive. I truly appreciated her professionalism and kindness.
