Quest Diagnostics
Quest Diagnostics,
Medical LabsHours:
408 Rockaway Avenue, Brooklyn NY 11212 Hours
About Quest Diagnostics
Quest Diagnostics is a reliable healthcare provider offering a range of services, including COVID-19 antibody testing, drug screenings, and routine lab tests. The business has several convenient locations, with a PSC site situated across from a Chase Bank. Customers generally report positive experiences at Quest Diagnostics. The staff is described as kind, friendly, and professional, often going the extra mile to ensure a comfortable visit. One reviewer was pleasantly surprised by the quick wait time and the care provided by an employee named Shanika, who helped them through a difficult test. While the interior of some locations may appear outdated or shabby, the overall sentiment is one of satisfaction with the services provided. The only minor criticism mentioned was an incident with a rude employee, but this seems to be an isolated case, as the majority of reviewers highlighted the helpfulness and professionalism of the staff.
Most Recent Reviews
August 2026
The first thing I noticed is that the facility is spacious. Not like other facilities I have visited. The self-service kiosk is very easy to use and greatly convenient. I was attended very quickly, and the staff was thorough and performed their work respectfully and with precision. I will definitely be coming back.
August 2026
I'm telling you , there are some lovely ladies working there. Friendly, fast and efficient. No wait in and out
June 2026
Shanell was the lady who helped us, she was extremely helpful I am beyond satisfied with how fast she was able to draw blood from my tough toddler. She was very patient and knowledgeable in her work and also pleasant to be with.
More Comments(70)
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