R&A Cycles in Brooklyn is widely regarded as an excellent bike shop and online retailer. Customers consistently report great buying and shopping experiences, praising the exceptional packaging that ensures products, including complete bikes and wheelsets, arrive impeccably even after international shipment. The staff is described as knowledgeable, professional, patient, and kind, providing clear communication and answering many questions. They offer expert services like custom bike builds and professional installation, with a notable ability to perform complex repairs that other shops cannot, all at a fair price. The shop is highly recommended for its modern road bikes, quality products, and attentive customer service, making it a top choice for all cycling needs.
They're so nice! I went to get some racing glasses and they were really intentional with every customer, and then when I took home a pair that was on display I don't know if it was missing the spare nose bridge if I lost it on the way home or if it was missing at the store but they gave me a new one just in case!
May 2026
Love RA. They have one where I live in CA and one here in BK where I visit my daughter regularly. I was able to ship my bike to them and ride the 5 Boro bike tour this trip. So convenient and they assembled and safety checked it perfectly. They are awesome.
February 2026
Cynthia went above and beyond to ensure I got the correct thing I ordered. There were some revisions and she sent pictures to verify they had the one I wanted. Great experience, fast shipping, very happy customer. Thank you!
