Staples, the Working and Learning Store, is a community-focused business that provides a wide range of innovative services and products to entrepreneurs, small businesses, remote workers, parents, teachers, and students in Brooklyn, NY. With a focus on supporting the new ways of working and learning, Staples offers printing, shipping, technology, travel, and recycling services, as well as essential supplies and inspiration. While the majority of customers report receiving excellent service and quality products from Staples, there have been some instances of longer wait times and communication challenges at the customer service and printing areas. Some customers have experienced issues with item availability and the cleanliness of the store, particularly the entrance and floor. However, the staff is generally described as friendly, helpful, and knowledgeable, often going the extra mile to provide a positive experience, such as offering discounts and coupons. Overall, Staples strives to be a one-stop-shop for the community, catering to the diverse needs of small businesses and consumers with a focus on convenience, quality, and customer service. By addressing the occasional challenges and maintaining their commitment to excellence, Staples aims to continue serving as a reliable and trusted partner for the local community.
Staff was very unhelpful, seems they were more interested in horseplay.
February 2026
Good place to shop, convenient parking, and things we needed were in stock.
February 2026
The sale associate provided excellent service l in resolving my printer issue. He assisted me in obtaining my receipt and submitting my Assurion claim and choosing a printer,
