I had to go to a branch when I was locked out of my online banking, on a Sunday because I work regular hours and this is supposed to be the world’s most convenient bank, right? There was no sign-in so we had to manage ourselves in line. Meanwhile, I waited for nearly an hour for the two people in front of me as there... read full comment
Best bank on Brooklyn really helpful best part their drivethru
Very long wait time. They had one representative on a weekend afternoon with several people waiting to be seen. If you need to see someone, it's terrible. Otherwise standard bank.
I withdraw some amount from this location and than all the certain my account was locked up because someone trying to call bank on my behalf with my account info to get access of the account but couhgtn't provide all the information asked. I am suspicious of trusting them again ; because this was not the only time i have... read full comment