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February 2024 by A Sims
Nasty service and the management and workers are disrespectful, went here on 2/3/24 and there was a man who was very rude to me and my brother and when I tried to speak with the manager he was every bit of rude as well to the point I will never do service with this location anymore..something needs to be done about the communication skills they have here and the amount of time it took me to get the van took up my time to rent
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November 2023 by IDRISS
The customer service at this location is so poor, trucks are given dirty and no guidance is given at reservation and the clerk is blaming in it on U-Haul. Also, make sure you check your receipt after drop off because unnecessary charge is being charged to your cards. The agent name is Sandy and I wouldn’t recommend renting from this location
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October 2023 by Alejandro Dib (Alex)
Such a terrible service. Scheduled a truck, came to pick up the keys and there was nobody to go to. I called all the service lines and they were non responsive. Literally left me stranded in the middle of nowhere.
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October 2023 by Alex Dib
Such a terrible service. Scheduled a truck, came to pick up the keys and there was nobody to go to. I called all the service lines and they were non responsive. Literally left me stranded in the middle of nowhere.
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September 2023 by Alexa Leon
Simran refused to give us our rental. He said he didn’t have it even though I saw my reservation on the computer. I called the location and he said I must have called the wrong one. I called again and watched the phone ring in front of him. Now we are screwed out of our rental
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July 2023 by Camilo Féliz Flores
Vans are sometimes too old or too beat up for a good drive. Customer Service from the Gas Station Clerk is not the best to be honest, the check in process takes too long and is interrupted by regular customers buying snacks from the shop. The iPhone app is also really faulty and doing the online check in seems to be pointless, you have to upload photos of your ID and wait to do a whole check in process in store during the pick up.
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June 2023 by Andres Fuenzalida
I rented a 9' van and a dolly, vehicle new and clean. Everything went as offered, no extra charges and very friendly attention. reserved the day before and I was handed exactly the same equipement.
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June 2023 by Christian Williamson
Easy quick in and out. No issues. Van worked great
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May 2023 by James Sharpe
They are the bestRestrooms are always clean
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April 2023 by Dominga Garcia
The service was very good and quick. We got what we needed.
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March 2023 by SP Thats Me
I didn’t even want to put 1 star really.. This place deserves 0 stars. This is the worse place I’ve ever booked a I haul from. The customer service is horrible. The seats had piss stains and when I asked for sanitizer wipes they tried to make me buy them to clean up a mess they should have already cleaned. The employees are disrespectful and should not sit behind the counter ever. Stay home if you don’t want to do your job!!
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February 2023 by shaberia crowder
The cashier was very rude but the price is reasonable and the location is convenient
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February 2023 by Gerhard von Finck
I rented a 10ft truck to facilitate a move to Canada. When I arrived I got the truck, which was in excellent condition, in a very short time. The gentleman at the counter was professinal and nice. Good experience.
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October 2022 by Rasta Baby1065
I have been patronizing this station since they've been open. This morning I stopped to gas up as usual minutes to 1am. I walked in and asked for 40 on pump 6, I gave the gentleman $100 bill he gave me change, then I proceeded to gas up. After filling my tank I went in to retrieve my change only to be insulted by the attendant. After a long day I didn't have the strength to deal with HARUN and his feelings so I let him be. I was given the wrong change and the wrong receipt, I ✔️ him and asked for a manager and he very nasty screaming "I'm not stupid, you think your smart." I am so fine with this place. DON'T WASTE YOUR MONEY AND TIME ON PEOPLE THAT HAVE NO RESPECT.
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July 2022 by Jaque Duarte
He over charged the rental, I was having personal issues and I was talking on the phone, he was listening my conversation and laughing. He doesn’t mind his own business. He is not profissional at all. Avoid this place. I had to call the corporate to fix my charge.
