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March 2024 by Brendan Christopher
I recently bought an expensive, fragile item online and the seller had it packed and shipped by this UPS Store. As you can see in the photos, the box arrived on my doorstep completely trashed, holes in the box, tape falling off, almost like somebody had kicked it in. No fragile stickers and very poor packaging. Also the seller dropped the item off on a Thursday but it did not leave this store until the following Monday. I warned the seller to never use this store again.
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March 2024 by C Williams
I had a lovely experience here on a Monday morning around 10AM! Kind patient employees
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February 2024 by Sneha Venkatraman
Pay attention to the 1 star reviews before coming here! Employees take their own sweet time when lines are at the door. No sense of urgency at this place whatsoever.
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February 2024 by Yamil Yapor
Lady called Camil that helped me send my packages was very helpful.
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February 2024 by Zachary Ellis
Hard to express how poorly run every aspect of this store is. The most simple tasks take forever, the line is always long, and the store employees are just miserable.
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February 2024 by Martha Graham
I’ve had nothing but good service here over many years. Yes, there have been long waits sometimes, but the employees have been both pleasant and efficient. More space and more employees could improve the experience, but it is a small space.
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January 2024 by Carli Gaughf
Tyana (sorry if I am spelling her name wrong) is incredible! She was running the whole place by herself. Great multitasking and customer service skills.
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January 2024 by Jenny
This place is always busy. Every time I’m here, there’s always a line. Not at the fault of the employees. They’re constantly working, and I haven’t had any issues with them. Just have all your labels, boxes, QR codes ready to make the process faster & smoother. This location could definitely use another employee.
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January 2024 by A S
I am truly flabbergasted how the employees who work here are employable. They act like spoiled teenagers who couldn’t care less about what you want or need. One just looks at her phone while people are in line. I wish I could avoid it but our packages keep getting left here. It’s a shame management doesn’t read these comments and realize these people are horrible at their job.
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January 2024 by Alan Pierson
Really shockingly poor and uninterested service here. Staff seem to work very slowly or sometimes not at all, and don't seem to be concerned with long lines of people waiting
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January 2024 by Lucky One
Not organized! The business need a more professional environment...not throw a box here or there.
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December 2023 by Sarah Emilie
Writing a review because I read so many bad reviews prior to going to store. The 2 ladies working there were great. I also saw them be super nice to not 1 but 2 neighborhood clients. I was helped efficiently and kindly with my package!
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December 2023 by Neshie DeSilva
The line is out the door and getting longer because their QR code machine isn’t booted up. How long does it start to start a machine up?
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December 2023 by Hannah Zachritz
Literally the worst run place I’ve ever seen. Long lines any time of day, slow and rude staff, charge a $5.00 credit card fee LOL
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December 2023 by Amanda Trepel
Awful location with consistently careless, rude employees. Packages are routinely delivered damaged or partially rummaged through, employees hang up on you mid-sentence, are unnecessarily abrasive, etc. UPS maintains terrible grievance channels to report attempted package tampering. UPS fails to rectify these issues at this location, despite routine customer feedback detailing recurring themes over and over again. Terrible all around.