The UPS Store in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding and faxing. It is locally owned and the only one in the area, so it gets busy and the space can feel cramped. The employees are unfailingly kind, patient, efficient, knowledgeable, helpful, upbeat, humorous and positive. They work hard to move swiftly and deliver a positive experience, handling Amazon returns, Happy Returns, UPS shipping and passport photos. The staff is very nice, super professional and truly caring, with fair rates. With managed expectations, customers report a good and even fun experience.
This place is insanely disorganized. Package marked delivered? Wait 3 days before picking up. Also the lady working there was ASTONISHINGLY rude and dismissive to a new employee. So unprofessional.
May 2026
The staff is so kind here, they have worked there for a while and they make it really feel like a neighborhood place. Sometimes the lines are long, but it’s good vibes!
April 2026
this is the best ups store. they are helpful and are an integral part of the neighborhood.
