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March 2024 by Thomas Carpenito
Just wild that this place has barely two stars and still looks the way it does. The manager probably doesn’t read these, but some cleaning here could go a longgg way.
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March 2024 by Jose Calderon
I went to renew my douthter passport and it was so fasts my appointment was for 2:30pm and 2:45 I was out everything set and done
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March 2024 by Flor Alba
Best post office service. It felt surreal. The two employees that helped us were really nice! To the point that I had to write a review lol.
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March 2024 by Min Lin
Here have 5 windows but only 1 window working.
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March 2024 by Adam SP
They have consistently opened 20+ minutes after scheduled to open, provide no clarification on package status and are excessively rude
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February 2024 by Oleg P
Even if you have appointment for passport at 9 or 9:15am, the passport person only comes after 10:15am. Ridiculous and unprofessional. Thanx to one kind USPS gentleman who kindly described the situation to the whole line of waiting people.
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February 2024 by Ubaldo Chavez
It takes a long time
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February 2024 by Lumin Wakoa
Great post office
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February 2024 by Tao Qiu
I had an appointment at 9 and I still had to wait over ONE hour!It was scheduled at NINE?Lateness! ? The people didn’t even know how much longer we had to wait.
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February 2024 by A “Alison S. Leaf” Leaf
Ugh. Believe the numerous bad reviews here. The one saying "People working there are rude and appear to be dead inside" pretty much nailed it.Came here twice to pick up a package, after calling and being told my package was at this location for pickup. Both times after waiting in very long lines with 1 person at the window (the "pick up packages" window appears to be permanently closed, I've never seen it open in the multiple times I visited this location to mail or pickup.) I was very rudely told by the employee at the window today "WE DONT DO PACKAGE PICKUP", this time by a woman with long brown hair basically shouting. I poliety replied that I called beforehand, and showed her my tracker receipt that clearly stated my package was at that location for pickup. "NOT UNLESS YOU HAVE A PO BOX WITH US, do you have a PO BOX" she snarled back. I replied that I did not, but called beforehand and was told over the phone the previous day that my package was at that location and to collect it that day. "NO WE DONT DO PICKUP!" When I asked if she could please just check the number since I was informed over the phone it was at the location, she rolled her eyes "YOU GOTTA SPEAK TO THE MANAGER, Window 5"Thankfully, the manager provided my package, which was indeed at the location as stated both on my receipt and over the phone the previous day *facepalm*.I appear to have been one of the lucky ones since a lot of reviews say they never received their packages at all. I just can't comprehend the level of animosity and hatred of the employees here. I worked in the customer service industry, and I get it, it can suck. But taking out your job aggression on people just trying to collect their mail is not ok. Shouting that you do not provide a service that you do in fact provide is not ok. As Taylor Swift once said "why you gotta be so mean?"I've had fine experiences mailing packages here, and its close to me but seriously don't come here for package pickup if you can avoid it unless you want to be arbitrarily shouted at by an employee who might as well have had their brains sucked out by a straw by a demon, like in that Buffy episode.I've never come here when it opened, usually later in the afternoon so thankfully the lines, though long, moved fairly quickly. Just do yourself a favor and ask for package redelivery if at all possible.
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December 2023 by 《 natsuki / feral !! 》
went here to mail to my boyfriend, it was actually my first time mailing without a parent because im 15. the employees looked like they hated it there, but they were still very helpful and even taught me how to tape my box.i got there at around 4:25, but the line was so long that when it was my turn i was afraid they would make me wait until tomorrow because 5:00 hit but luckily unlike the last one i went to months ago they actually had the common sense to serve the people who were already in before 5 before closing down because they were all most likely waiting for half an hour, so that was a relief.then, the L train right there is convenient, i live in canarsie so it was a quick ride back.
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December 2023 by Amanda Lynn Baez
This place gets a bad rep cuz the people that come in here are impatient and expect the people in the back to act like servants. Be patient with them, they’re low with staff and are doing everything they can to help everyone out. If you don’t wanna wait on a long line, go around lunch time or before rush hour. Simple. The workers there are beyond kind and extremely helpful.
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December 2023 by BigBubbles2323
After scheduling a pickup that never came (typical), I hobbled over with a broken toe. This post office is a joke. Just like all the others in Brooklyn. 9:20am on 12/19/23 and this is the line in front of me at the post office. The line behind me went to the subway stairs. I only had a large prepaid to drop off. I had to finally tap out because life. Job, train, doctor's appointment etc. I guess their time is valuable but not their customers. It's always something at one of these post offices. I'll be carrying this large package around all day. No big deal. Happy Holidays USPS. Maybe you'll get your ish together in 2024.
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December 2023 by Dickie Gazoonie
ZERO STARS. Imagine going to a United States Freaking Post Office in the year of our lord two thousand twenty-three and not being able to purchase stamps. Sounds crazy, but that’s what happened to me this morning after standing in line for an hour, only to be told that the stamps were locked up and that the only man with a key wouldn’t be in until later in the day. WHAT?!?!? Like…what in the actual…???!!! STAMPS! STAAAMMMPPPS!!! How on Earth am I unable to buy STAMPS at the POST OFFICE???!!!
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December 2023 by Melanie Lan
This is the worst USPS office I have ever experienced. Undelivered mail, missing packages, consistently delivering to the wrong address, and even got my change of address wrong when all the information was printed correctly. Never answers calls. People working there are rude and appear to be dead inside.
