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March 2024 by Frank Addonizio
Never opens on time and staff are sassy and unfriendly.
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March 2024 by Ga Mclean
They don't have change of address forms post office change $1.10 to change your address on line.
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March 2024 by Ammar Abdulrahim
Unnecessarily mean and rude staff
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March 2024 by April twenty
Reading the reviews I see that the bad service is by every human walking in the office, but when I was there a Jewish lady was in front from me in line, when she went to the window the representative start screaming on each question she asked non stooped, one of the things I saw that she asked if she can have a little piece of tape to tape her box, what actually the women had in her car but the representative didn't let her out from there and kept screaming, the representative told her that she have to pay for a whole roll tape $1.75, and this is what the women did, few minutes later a non Jewish man walking in asking the same representative if he can have a piece from a roll tape to tape his box, the representative gave it to him without any question and for free (not with a smile of course!)
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February 2024 by Jasmin Fermin
If I could give -0 stars I would put them, this is the worst of all the other worst USPS locations I had an appointment for today, I arrived safely on time, there were several people in front of me when we got to the window, about 5-8 minutes had passed in line They told me that they couldn't attend to me because I had passed my appointment time but I was there at my correct time, the man who was at the window was super rude and disrespectful and I told him but I'm with a baby and he was here and he rudely told me no I'm going to help you, you missed your appointment, he doesn't like working in this location, he wasn't doing anything just looking at his nails ?
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February 2024 by Tuli Mossberg
Friendly staff
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January 2024 by ari sebbag
Horrible horrendous disgusting ?Terrible negative workers in this locationIt’s worth to drive or go to a different location they are terrible workers and the usps should change out the staff
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December 2023 by Andre Jennings
I’ve never had an issue here. Postal workers have always been kind and helpful.
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December 2023 by Seiji Carpenter
Wondering how bad a post office can be?we made an appointment weeks out, traveled to get here, only to be told that the person we needed to meet with was “on vacation” and that the supervisor was supposed to “call to tell us” and that she could not reschedule us for another appointment, that we would have to just make it online.So I said “OK when is she going to be back?” She said “maybe next week or maybe the week after, I don’t know.”is there a number that we can call so that we can confirm the person we need to meet with is going to be there next time, she said “no, next”Fund the post office.
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December 2023 by PEOPLE VOICE
Very angry and disrespectful workers they look angry talk angry ? and they Don't want to work they lazy especially at the window and guy with threatening looks. Three workers was yelling at one woman horrible.
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October 2023 by LEONARDi
Not sure the lady in front left window she might be manager or lead post human for this location. She might have been absent the day USPS taught costumer service. I’ve in several times and I now make sure to bring my own pen and I’m almost scared to ask for a receipt.She will aggressive respond that one must wait for the only pen in circulation for crown. And and once there was a line of 5-7 people at like 5 mins to closing. She/they loudly stated, that only on reaching the counter by closing would not be served.I will start wearing my super secret body cam when I must go to this post office so I have evidence when I report her/they to USPS and 311.
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September 2023 by aaron shifrin
This place is a nightmare. The clerks act as if it’s a privilege to let you use the Usps and post office. They are constantly screaming, rude and nasty to customers. I’ve experienced this myself many times and have seen countless others deal with this. This is perhaps the worst post office in NYC and that’s saying a lot. This location should be investigated for how they treat “customers”. I would say stay away but that would just be giving the employees there what they want…. a job which they do not need to do anything . ABSOLUTELY INTOLERABLY NASTY PEOPLE WORKING THERE.
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August 2023 by Jennifer Hernandez Rojas
If I can’t I would give them a zero !! Both tellers were rude. If you have to get your passport done don’t go here. They’ll make you wait. Have your pictures taken beforehand even though they do it there. The women in the second teller, who is a black women, is racist. She told us there needed to be passports spaced out yet she didn’t todo it to the first black and Asian couple before us. We in total wait 1.5 hours. I was there to translate for my mother and because of her I didn’t speak out. I had to leave but even then she treated her with unkindness and made her wait once more by the table to organize her papers for my siblings while she didn’t have no issue doing it for the couple with kids beforehand. Completely rude don’t go here especially if you’re Hispanic. She was so kind to the previous people and went through the hassle with everything. Just an overall an uncomfortable and disrespectful experience. Never going back there
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August 2023 by Ahron levi Avraham
The worst customer service I’ve ever experienced!!!!I came with a box for drop off ( the shipping label is paid)I gave him the box and he told me we can’t except boxes we don’t have place.Nonsense!!!!!!I paid for the shipping and now I need to drive another 20 min for the next one!
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August 2023 by Dominic Farnan
Called to be told my passport appointment was cancelled 1 hr before as there was no clerk. But they assured me I could have an appointment at Cadman Plaza office at the same time, so I took them up. Of course after 30 mins in line at Cadman Plaza office there was no appointment and they were full and couldn’t do it. Complete disregard for people’s time.
