The United States Postal Service at 609 Myrtle Ave in Brooklyn is a well-run location that offers reliable mail and package services. Customers appreciate the short wait times and helpful, friendly staff, with some reviews highlighting staff members who are patient and efficient. The location provides various services, including mailing, returning online purchases, and walk-in passport services. Despite being often understaffed, the staff makes efforts to move lines quickly and assist customers effectively. Customers have praised the staff for their kindness, patience, and helpfulness, noting that the service is fast and efficient, even close to closing time. Many users feel confident returning for postal needs, as the products are readily available, and the overall experience is positive. The USPS at this location manages to deliver excellent customer service, making postal tasks straightforward and convenient for the community. Overall, it is a dependable postal facility with friendly staff dedicated to providing good service despite challenges like staffing levels.
Super helpful stuff ❤ Worker was nice and attentive to my needs, helped with packing questions
August 2026
Terrible customer service at this location. The staff has a horrible attitude and was incredibly nasty when I asked a simple question. There is no professionalism here, and they treat customers with complete disrespect.
July 2026
I was in and out this morning. Quick customer service.
