-
January 2024 by Jessica Wangler
Iv had two separate very bad experiences with AAA in Buffalo since I moved here. First time I had a flat tire and the tow truck that helped me ripped off my front bumper when we went over a curve - he actually admitted to me after that he messed up hooking my car up but figured it would be fine… while I was riding with him to a tire shop his walkie talkie repeatedly went off with communication from his buddies and the entire time they were talking about women and it was quite explicit. He actually had to tell his guys to shut up since he had me in the car at the moment- he was quite embarrassed.Second instance I had to leave my car on the side of the road due to a power steering issue and they were supposed to come tow it when they had a chance. They didn’t make it for several hours and when they did they attempted to tow it but told me the next day they couldn’t leave it at the address requested because it was not a real address (the address I gave them was to my COMPANY BUSINESS so I am quite sure it is a real address). Long story short they towed back to their place and I had to pay an extra $320 for towing further distance as well as overnight storage!! When I tried to argue they said “oh we called and tried to reach you so it isn’t on us”. That was true but the calls I missed came at 1am in the morning!!! Very dissapointed with AAA here in Buffalo. If I had know all of this would occur I would have just hired a different company and saved myself the hassle of dealing with idiots. On the other hand my parents live In North Carolina and they have never had a problem.
-
January 2024 by Kim C
Excellent service!!!
-
December 2023 by Charles Hamilton
Nice place
-
November 2023 by Amy Giogas
Super fast getting my international license.
-
October 2023 by Drew Metzloff
Jane the travel advisor was AMAZING!! Would recommend coming to see her for your trip planning needs anytime!! Thank you Jane! ??
-
September 2023 by Ronald Zaprzal
Missing information on a AAA debit card. Account transferred Coventry bank.
-
September 2023 by Russ Montante
We booked a trip to Italy and Jennifer helped with all the arrangements and was very informative. We would definitely recommend AAA for travel services
-
August 2023 by lea c
I cannot say enough about the great services they provided when I wanted information on a rather obscure location. They were of great assistance.?
-
June 2023 by Patricia Bennewitz
The staff are always helpful and friendly. Good advice for planning trips.
-
May 2023 by Donald S.
The worst thing in the day. Sit in your car and push that button and nothing happens. Called AAA she said 75 minutes and he showed up in 20. He started my car and we spoke and got me on my way. Thank you.
-
April 2023 by Joe Lojacono
Very well located easy to find staff is very helpful
-
February 2023 by Joseph Merritt
I went there to pay for my membership fees. Also got information on a trip to a Nascar race. I was satisfied with the help that they gave me.
-
February 2023 by Tim Giossi
Everyone here is great. All of my travel is done through AAA and I have a great time everytime.
-
February 2023 by Robert Wenzel
Great...easy to find and quick service ?
-
December 2022 by Debora Oddo
Just to inquire about a trip ticket, good service over the phone.
