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February 2024 by Mike Krol
Great store great service. Some of the best customer service. I have ever experienced
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January 2024 by Jud N
Had a spark plug blow out of the head on my car made it there I bought a plug socket and asked if I could use a ratchet and extension to fix my problem they let me use a couple tool they had I fixed my car and would recommend this advance auto to any one great staff super friendly and very helpful
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January 2024 by Jessica Galante
The Manager Jose went above & beyond to help me. He was very knowledgeable and patient. Was the absolute best customer service I have had in a very long time.
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December 2023 by Seroled J.
If I could give zero stars I would,horrible customer service, always an attitude as if I'm bothering them I live less than a mile from the store I'd dive to Hamburg to get what I need
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December 2023 by Zachary Heinrich
I will never ever ever buy anything from AutoZone again I swear this on my 1st born
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November 2023 by J Msami
This place is a total joke, they’re lacking commitment big time, ppl here shows up to work whenever they feel like, they never open on time.
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October 2023 by david jones
Don't go by what they say online or what's on the door, they open when they feel like it.
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August 2023 by Decayy
Store info says open at 9, on the door it says the place opens at 9, get there at 10am and the doors are locked. Waste of a 10 minute drive.
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August 2023 by Jordan Bennett
Says there open to 9.... Nope, then it said 7, nope... 4 o'clock then 5 o'clock and I understand that short staff can be a issue but really sucks wasting time to go there and be closed at 4
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July 2023 by Hyper Inflation
I bought a can of AC freon in early June, went outside to the parking lot and popped my hood to attempt to fill my car's AC system. While looking in the engine bay to find where to fill it (I'm limited on the inner workings of AC in a car), another customer walked over to look inside the engine bay to see that a line affiliated with the AC is broke in half, therfore the can of AC freon never even got used. Obviously I wanted my money back for an un-used product. I went back inside, and explained to the employee the situation, and that the can was never used. He completely shut me down, accused me of lying, refusing a refund stating "it's store policy!!", all with an attitude. Went to another Adance Auto Parts, and they refunded my money with my receipt, and was professional and respectful. Never going back to Adance on Niagara, EVER!!!! I didn't catch his name, but the guy was Hispanic and the only employee working that day.
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April 2023 by dante hills
DO NOT BUY ANY BATTERIES FROM HERE THE GUY JOSE SHOULD BE FIRED HES RUDE AND COMPLETELY DISRESPECTFUL I WILL BE REPORTING TO HR HE IS RASIST
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April 2023 by Jay Bar
Finally an english speaking associate! Very knowledgeable & eager to help
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February 2023 by Christopher K
UPS says my package was signed for by a complete stranger at ADVANCE AUTO PARTS , No idea where my stuff is , Advance auto parts does nothing about people stealing UPS packages at their stores. in the year 2023 UPS has no reliable means to distribute packages to customers . This has never ever happened to me with any other company at any other time in my life, extremely disappointed and worried for the future of parcel service.
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January 2023 by Janie McKenrick
Having just gone through so much with the Bluzzerd and being looted, these employees were great. Super friendly and helpful ! Kudos. As a lady I really appreciate the help
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November 2022 by Briana McCroy
Had what I needed. No fuss. In and out and on my way ?
