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January 2024 by Erica M
Room was super spacious, front desk staff were wonderful and location was great. There was even a bowling alley and (popular) bar in the hotel. One unfortunate fact: the fish restaurant located at the ground floor of the building (separate from the hotel itself). The “fish market” stench engulfed the entire lobby and even seeped into the upstairs hallways through the elevator shaft.
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January 2024 by Brian Horne
Booked a stay for my girlfriends birthday, and Aloft exceeded expectations across the board. We popped up to the rooftop bar and Lexuz was incredible. She broke down the cocktail menu and the garlic parm wings were the best I’ve had in a while. Couldn’t recommend this place enough.Rooms: The view from the room is breathtaking
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December 2023 by Kisha Smith
I really loved the modernly decorated rooms and the view was to die for! Beds were comfortable. Wasn’t told upfront about the $150 per day hold for incidentals which was an inconvenience but overall it was one of the nicest hotels I’ve ever stayed in. 3 restaurants/bars and access to downtown. $17/day Parking fee was high but my car was safe. The manager went above and beyond to accommodate us and rectified the little bug situation by changing our room and giving us breakfast vouchers. He even offered to help us move our things to the new room. Will definitely stay again!
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November 2023 by Hilary P
The hotel rooms are on the upper floors. I had a fabulous view over Lake Eerie, I watched the light of the sunrise fall on Canada. But I didn't sleep well. Noise from the nightclub in the building was still going at 3.38am Sunday morning. I slept through some of it, but it was too close and noise for a hotel to offer a good night's sleep to me.
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November 2023 by Stuart Friedman
The Aloft is small but has everything you need. It is part of a complex with restaurants, residential, and businesses under one rough. It is a great facility for a conference, wedding, etc.
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November 2023 by Karlene Guasteferro
Hotel staff is friendly and helpful however this hotel model is self service rather than full service.
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November 2023 by Ashley S
The view was beautiful, rooms very clean and beds super comfortable. We enjoyed the decor and very modern room. However staff was awful. Very unfriendly all of them. The only exception was the bartender on the roof who let us in before it was open to see the view. They didn’t explain anything about the hotel upon arrival. They just seemed like we were an inconvenience to them. A housekeeper came in our room early in the morning on a non check out day. We were looking forward to the arcade and bowling was one of the reasons we picked the hotel. It was closed the first day and our second day didn’t open till 4:00 then it was an additional $60 to bowl. Not a very family friendly place. Arcade was fun once it finally opened.
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November 2023 by barbara mottola
Love this Hotel. Staff is amazing! Haley greeted us with a wonderful smile and was so helpful with my reservation (comprised of 4 separate reservations totaling 6 nights). She was able to assign me my favorite room; and was delightful every day when we saw her at the front desk. Cannot recommend this hotel, and especially Haley, for their outstanding services.
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October 2023 by Alfonso Villasenor
Big room that was very nice. Great view of the lake from my 12th floor window.Rooms: Large, comfortable, and nicely appointed.
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September 2023 by Empress Eve
I felt like they were forcing me to buy a drink when I came to eat only because I was already tipsy..plus they discriminate on who can ho upstairs...the list of don'ts is created for black people!! That's a little racist.
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September 2023 by Tan N
Overall a great experience. The check in was very smooth and the staff at the counter was very good at her job.
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September 2023 by Doug
I’ve stayed at this location at least 25 times over the years and I’d say on about 95% of the time it’s a good experience. It can get loud here and the crowd can be a little sketchy at times but overall they have really neat rooms (if you get a suite) and the staff is usually pretty friendly. Also, they almost always upgrade me due to my Ambassador status.
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August 2023 by Ainsley Foubister
BE warned this is a club on the rooftop that goes until 2am. They won’t offer you new rooms just ear plugs. Terrible service and this is a party hotel.
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August 2023 by Caro Bones
Pay $350 to lay awake all night from the music of the hotel's rooftop bar.Never got a call back from reception about a different room. 0/10 AVOID!
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August 2023 by Chris Goddard
Great location with easy walking distance of a number of places and theatres. Clean, well appointed rooms with a truly amazing rooftop patio for beverages. You could spend your whole night right here. Great spot when you are looking to stay in Buffalo.
