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December 2023 by Julianna C.
We watched Aquaman tonight at the AMC Market Arcade 8 downtown Buffalo, NY. Upon our arrival, there was popcorn and paper straw wrappers all over the floor. Went to our seats and there was popcorn in between the seats. On our way out we saw a mouse eating popcorn. How is this acceptable?! All the workers were basically standing around talking and not doing nothing when we got there. I think this location needs a serious revamp of how it's managed. It shouldn't be dirty and workers shouldn't all be standing around socializing when the place was filthy. I'm glad we didn't get popcorn cause seeing the mouse makes me wonder if there's an infestation.
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November 2023 by Ronnie T
I love AMC ❤. Watching movies at home is very boring that I ending up canceling my Netflix subscription. Best arcade, Best popcorn in the world and Best experience 10/10.
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September 2023 by Derek H
I love AMC as a brand and the experience is generally fantastic. However I’ve noticed this theatre in particular go downhill in the past several months. Is there any oversight to the presentation of this place? Gross, sticky floors everywhere, broken urinals, non-functional concessions equipment.. yikes! Hope AMC corporate can come in and get this place together.
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September 2023 by Barb Kern
This is the best theater in the area with the smaller theaters, reclining heated seats with personal tables. Has a bar, albeit expensive, it's cool.
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August 2023 by Miracle
On August 8, 2023 10:00 PM, me and a few friends went to see the movie “talk to me”. We were in theater 6 and we purchased seats F1, F2 and F3. At the very start of the movie, me and my friends were about to recline back. We noticed that only seat, F1 reclined, and me and my friend (sitting in F2 to an F3). We didn’t waste any time, I went directly to the front desk to see if someone can fix the seat. Mind you we chose the back row because we like to sit in the very last row. The worker who wasn’t the manager was really nice, he tried to fix it and make sure the seats were plugged. It did not work. He asked if I could come to the front desk to see if we can get the manager for a refund for seats F2 and F3. I went alone with him to the counter, as the movie was already playing. So at this point, I am missing the first few minutes of the movie.He went to the manager to see what they can do, and all the managers said was, “they can move their seats because the theater still had empty chairs left”. I then said we like the back row and seats we chose. And to my understanding, both managers on duty, said the same. Told us to just move our seats, and no refund would be processed because they have extra seats available.I work for a company that is very high and customer service. We don’t take refunds as a personal bash on our ego. When we know that something isn’t working and it is clearly on us, and the customer wants a refund, then, so be it.I just proceeded to say, forget it. went back to my seat, and set up the whole movie. Which was very annoying.But for a manager to not want to refund 2 tickets (or at least 2 credits for that theater) that were purchased on a discounted Tuesday, which at most, would have been $16 combined, is ridiculous.Aside from the associate, that wasn’t the manager, that did try to help. The rest of the experience was terrible.
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August 2023 by Steven Caldwell
definitely my favorite theater in Buffalo. I like the small size of the theaters, each one only holding about 70 people. it really just makes it feel more cozy or something idk, but always a good time when you catch a flick here.
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July 2023 by Darren Hurst
The theater is great! They have a bar should you want a drink. The theaters are always clean and nice, no bedbugs or anything like that. The seats in the theater are very comfortable, and they are heated and also recline.
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July 2023 by Pedro B.
Went to see Insidious 3 with my dad on a Thursday night. Only three other people in the theater with us. Very comfortable seats with heat and recliners. Staff was very friendly. Would definitely recommend going here to see a movie.
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July 2023 by Erika Milton
Sound of freedom was an inspiring movie. It was anti trafficking! I'm proud of Angel films and AMC for bringing the truth to light.
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June 2023 by Chris Trethewey
AMC Market Arcade 8 is a really nice theater tucked into downtown Buffalo. It is an extremely clean theater with reclining and heated (if desired) seats. The popcorn was fresh and the beverage machines have a vast selection to choose from. If you are in the area, this is a great location to watch a movie.
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June 2023 by Le Survivor
I went there on Sunday evening for the Little Mermaid. No free parking. Wow too short staff on a opening movie weekend. One cashier and one lady making the food. My side table and seat wasn't clean, luckily I bought my own disfectant wipes. Also my chair was broken, the foot rest lift chair button doesn't work. Yes I could of move but packed. Not an enjoyable night.
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May 2023 by Pamela Dunn
Concession stand is somewhat expensive...large popcorn and soda was $20...but high prices are everywhere. Leather recliner heated seats were great. The fully stocked bar was different but a nice option
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April 2023 by Kaitlyn M.
Such a confusing experience. Came in to see the matinee show at 3pm on a Wednesday. As expected, the theater was dead and we ended up being the only ones in the theater to see Mario. That being said, I don't understand why it took 10 minutes for the employees to scan our tickets in when there was literally no one else there. No one seemed to know what they were doing as they had us walk back and forth from concessions multiple times attempting to scan out tickets. They were not even communicating with us (the only customers on sight) and didn't say any actual words. They seemed to be very disorganized for an otherwise empty theater. I can say though, that the theater was clean, which as we know is a rarity for amc.
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April 2023 by Johnny L. Castillo Moore
We just saw John Wick 4 at the AMC Market Arcade, this was our first visit to this Theater. Very clean, electric reclining seat, and recliner hearted if your cold. The one thing I love is be able to butter my own popcorn. I would recommend this theater to my family and friends.
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April 2023 by Brian Marciniak
This theater is clean, leather heated seats that pull back and a raise the legs feature, full service bar, good service but parking can be an issue. Worse case park in back & walk around to Main St. Or around the back of the theater there is a parking lot but 99% of the time I found free parking on the street after 5pm. Love that the subway stop is also not far away too!
