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April 2024 by Fuad Hossain
This is the worst Apple Store on the planet they are nasty have attitude and pushy also keeps asking me why I don’t want to buy Apple care, the rep was Bz with his personal phone texting someone.
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April 2024 by Md Safayet Islam
Closest apple store from Canada.
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April 2024 by Greg Cole
Large selection of Apple products. Many sales associates were on staff to help customers.
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April 2024 by Ashley Fowler
Didn't stop. Androidddd.
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April 2024 by peter gemmati
Visit Easter bunny with grandson
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April 2024 by April (clouddancer46)
Okay talk about a sensory meltdown. Well the technician was fantastic. Incredibly loud music and bright lights are overwhelming. Anybody was sensory issues or high anxiety, I do not recommend it. If there was a sensory day would be awesome lights would be lower and music would be off.
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March 2024 by Kristin Marie
Very helpful employees
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March 2024 by Wireless Pizza
Im not sure we’ll ever visit the Apple Store again. We’ve always had great experiences with stores but after this experience where the employees are not accommodating and down right rude. Apple is usually extremely friendly to folks with disabilities and queer people but this store. Not so much. I’d rather drive to Rochester or Syracuse after todays experience. Plus the employee who assisted us said he was sick and now I am worried he might get us sick to since he noted he didn’t need to get COVID tested.
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March 2024 by Jenna Maul
Every time I walk into this store to get something, the workers are very conceited and talk down to me, to the point where I just order online outside the store and pick it up 5 min later to avoid talking to one of the workers. I just went in and the worker said they were going to see my trade in value, and instead played with my phone and changed my photo settings without asking me, creating workflow issues for my job. Just save yourself the trouble and order online.
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March 2024 by Lucas Beyer
I got there with an appointment for the Genius Bar. The two employees sitting in the back doing nothing said they couldn’t check me in. Once checked in, they had me wait another 30 minutes on a Tuesday afternoon with light traffic before I could see anyone.
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March 2024 by J Pozzy
Over crowded. Alot of merchandise not in stores
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March 2024 by Brian Jeffrey
Great place lots of stores and great entertainment wife and I enjoyed ourselves on a day out
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March 2024 by susan floyd
Over rated to expensive
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March 2024 by Charlie Meredith
Take the recently deleted out!!!!
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March 2024 by MIGUEL ORJUELA
I've been in the store waiting for an hour to buy a cell phone, and not if the reason is, because I'm a foreigner or because I don't speak perfect English, but no one has wanted to help me, all cell phones are supposed to have a translator..... I hope to be able to buy a cell phone today....