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October 2023 by Pamela Bonafede
Fantatic experience!! Communication was amazing from the text messages to the phone calls following up the text messages. Each person was empathetic, comparing and courteous! I will absolutely recommend auto collision and glass to other People!!Service: Auto body & trim repair
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September 2023 by John Kowalski
I couldn’t be happier with the service I received at Auto. The customer service went above and beyond and the company does great workService: Auto body & trim repair
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September 2023 by Raphiel King
I recently had collision work done at Auto Collision and Glass on my Dodge Durango and I am really impressed on the finishing results of my vehicle. First and foremost, the excellent customer service that Alexis and Dustin displayed was amazing!! They were always pleasant, professional and kept a positive attitude when we spoke. I was updated every few days on the status of my vehicle. Even with part’s being on back order I still received my vehicle in a timely manner and it looks fantastic!! Overall I am satisfied with the way my vehicle turned out and I would highly recommend Auto Collision and Glass to anyone that needs work done
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September 2023 by Racquel Dillon
Friendly, kept me informed,Car ready when they promised, work on car was excellent?Services: Steering & suspension repair
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August 2023 by David Cinquino
I had to bring my vehicle in 4 times for re work on the original repair. I know it won't be perfect ever again after an accident but it could have been better.Service: Auto body & trim repair
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July 2023 by John Baker
Customer service was exceptional. They drove me to where I had to be, helped me work with the rental service, and were very easy to contact. The car was returned washed and vacuumed, and the staff was incredibly nice and helpful.Appointment availability, however, is months out. I would take the wait and come here again to have my vehicle repaired in the event of an accident because of the excellent customer service, but I would try to find a shop with better availability if it was something very noticable.Service: Auto body & trim repair
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June 2023 by Poppa Merritt
Only came here for a photo inspection for my insurance company, but let me say these people are very friendly and fun. I really enjoyed talking to them while getting the service done.
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June 2023 by Allys Rivers
The absolute worst customer service!! Jeez I know business must be be declining if they have to bully me into having Mercedes repaired after an accident Scam for insurance pay out (inflated cost galore!!) held my Mercedes hostage. While they figure out how to fix via Youtube as they're not an Mercedes Authorized Repair shop I expressed prior to any work being done not to do once I learned they don't normally work on Mercedes they knew I didn't want to have after telling me they couldn't get parts and car would sit more than a month to then having the lying Alexis say to adjuster car part is here. I requested Geico move my car to Autobaun...Magically Alexis totaled my bill for $6000 of the $8000 claimShe left a message no explanation of items no copy of bill...like I said the worst save yourself the headache this place doesn't care they just want money!!!Service: Body & Trim
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June 2023 by Allys R.
Alexis and staff basically scam my daughter after an accident that they were Authorized to fix Mercedes and they are not!! I'm so disgusted by this place once I said no to repairs I magically owe them $6000 of the $8000 insurance estimate when they said they couldn't get the parts and car would sit for almost 2 months. I hate establishments like this...take advantage of customers while they're already dealing with the stress of accident and now without a vehicle.
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May 2023 by MIKE THURSTON
Got into a car accident and had to get my vehicle fixed. ACG was professional and courteous. Fixed my car in a timely manner and had her looking just like the day I pulled her off the lot.
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May 2023 by Doug Hannon
Not the cheapest possible option, but they are super thorough and do great work. Car was returned even cleaner than when I dropped it off.Service: Auto body & trim repair
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May 2023 by Deborah
I needed to get my insurance photos taken of my car. They took me immediately. They run it systematically and efficiently. I was all set in 10 minutes!
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May 2023 by Cheryl Mullen
Very professional and the job was done well all the employees were very knowledgeable of the process and kept me informed my car came back clean very satisfiedService: Auto body & trim repair
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April 2023 by Peter J. Mancuso
I was impressed with how Casey handled my collision repair. The estimate was quick and accurate, I was given updates on the repair process and the workmanship was unparalleled. I'm very happy I chose Auto to work on my vehicle.Service: Auto body & trim repair
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March 2023 by Lisa Lark
Best shop in every regard. Repair was perfect. Customer service was like working with friends. Never had to ask for updates. Always on top of things.Service: Auto body & trim repair
