“We were referred to New Buffalo by a family member and, as new customers, we could not be more pleased with Liz's quick response and her excellent service. We choose to deal only with an agent because we expect that the agent will not only react to unanticipated situations but will also anticipate our needs without a prompt from us. Looking forward to a partnership with New Buffalo!”
“Something strange happened with my policy ... Mailed to the wrong address, almost had my entire policy canceled. I got a hold of the notice, shot him an email... He called me as soon as he got the email and worked out the problem with me quickly and efficiently. I was flustered and emotional, as one would be given notice they may lose their policy, and yet he handled it perfectly and answered all of my questions patiently and clearly. No notes. I'm very grateful for his responsiveness and efficiency regarding my home owners insurance. I will be continuing service here!!”
“Great experience and very professional service I took the Defensive Driving course with them and the class was enjoyable and easy to follow The instructors Toni and D were friendly helpful and explained everything clearly Definitely deserving of 5 stars. Shoutout to them 👍”
“Mark was terribly sweet and did everything possible to find me the lowest price possible.he did everything to help me get insured with only what I needed. Thanks Mark”
7:30AM - 8:30PM
57 Virginia Pl #248, Buffalo
Auto Insurance
“Great company with excellent customer support. I contacted them with billing questions and received detailed responses right away. The entire experience was efficient, professional and easy to manage.”
“Great rates snd exceptional customer service. They were so nice they explained entering throughly to my son who is a new driver.
Highly recommend them!!! Check them out they will get u the best rates!!!”
“Austin has been fantastic to work with! He is always incredibly helpful, responsive, and takes the time to make sure we have the best coverage at the best price possible. Anytime I have questions or need assistance, he’s quick to help and makes the process easy to understand.
What really sets Austin apart are the personal touches. The thank you cards and follow-ups show how much he genuinely cares about his clients, which is something you don’t see often anymore.
I highly recommend Austin to anyone looking for an insurance agent who is knowledgeable, trustworthy, and truly goes above and beyond!”