AutoZone Auto Parts on Elmwood Ave in Buffalo, NY, is a prominent retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Many customers appreciate the helpful and knowledgeable staff, such as Roxanne, the manager, and Doug M., who provide valuable advice and assistance. However, some reviews mention concerns about pricing, with customers feeling that the store sometimes tries to overcharge for certain items. It is advised to take someone knowledgeable about car parts to avoid being taken advantage of. While the store is generally well-regarded, there have been instances of items being out of stock, suggesting occasional supply chain issues. Customers have praised the friendly service, particularly noting the persistence of employees like Jessie, who successfully assisted with difficult tasks like battery replacements and fob openings. Overall, AutoZone on Elmwood Ave is viewed as a good parts store with dedicated employees who care about helping customers.
Needed new wipers because of the storm, they had what I needed and the staff was great! They deserve a raise!
January 2026
Roxana was an absolute angel. Helped me find everything I need and more. She then went out to my car in a snow storm to change my windshield wipers I truly can’t thank her enough
December 2025
Very helpful at the counter looked up my parts and gave me all the info i needed and felt i made a good purchase
