AutoZone Auto Parts on Elmwood Ave in Buffalo, NY, is a prominent retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Many customers appreciate the helpful and knowledgeable staff, such as Roxanne, the manager, and Doug M., who provide valuable advice and assistance. However, some reviews mention concerns about pricing, with customers feeling that the store sometimes tries to overcharge for certain items. It is advised to take someone knowledgeable about car parts to avoid being taken advantage of. While the store is generally well-regarded, there have been instances of items being out of stock, suggesting occasional supply chain issues. Customers have praised the friendly service, particularly noting the persistence of employees like Jessie, who successfully assisted with difficult tasks like battery replacements and fob openings. Overall, AutoZone on Elmwood Ave is viewed as a good parts store with dedicated employees who care about helping customers.
The sale person couldn't help my wife put on her rear wiper. It was against company policy to remove its "shield". ~Guess there company's commercials are lies.
June 2024
Very knowledgeable staff..clean store..deff recommend if you have any type of vehicle question
May 2024
Roxanne is an amazing manager and so kind! The other guy working there helped change the air filter for my ac which was also extremely helpful (I hadn’t been breathing well because of it). This place is full of awesome employees that genuinely care about helping others!
