AutoZone Auto Parts on Elmwood Ave in Buffalo, NY, is a prominent retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Many customers appreciate the helpful and knowledgeable staff, such as Roxanne, the manager, and Doug M., who provide valuable advice and assistance. However, some reviews mention concerns about pricing, with customers feeling that the store sometimes tries to overcharge for certain items. It is advised to take someone knowledgeable about car parts to avoid being taken advantage of. While the store is generally well-regarded, there have been instances of items being out of stock, suggesting occasional supply chain issues. Customers have praised the friendly service, particularly noting the persistence of employees like Jessie, who successfully assisted with difficult tasks like battery replacements and fob openings. Overall, AutoZone on Elmwood Ave is viewed as a good parts store with dedicated employees who care about helping customers.
Stopped by AutoZone on August 6 around 6:44 PM, and the lady working at the counter was absolute class. She was super calm, professional, and kept a genuine smile on her face the entire time she helped me out. Really made the whole visit smooth and easy. Appreciate the great help!
July 2026
Not enough staff on duty and the ones who were working weren't particularly helpful or knowledgeable.
March 2026
Stopped autozone today, Charpena took good care of me thank you 5 stars service ✨
