AutoZone Auto Parts in Buffalo, NY, is a well-regarded retailer specializing in automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and friendly staff, with some reviews highlighting employees who go above and beyond to assist with complex issues. For instance, one customer received valuable help replacing a taillight bulb and was offered a temporary fix until a full replacement could be made. Others noted that the staff took extra time to check on product availability, ensuring customers didn’t make unnecessary trips. The store also offers a good selection of light bulbs, although some customers wish they carried wiper blades for all makes and models, especially silicone types known for their reliability. Several reviews praise the staff for their expertise and dedication, with one customer thanking employees who spent over three hours helping troubleshoot a battery problem in a Chevy truck. Although the battery issue was not fully resolved, the effort and knowledge of the team left a positive impression. Customers also mention staff members by name, describing them as friendly, personable, and helpful, with some recommending the store highly. Overall, AutoZone Buffalo #6497 is seen as a place with knowledgeable employees committed to providing good customer service and assistance with vehicle needs.
Had everything we needed for our emergency oil situation
January 2024
Needed a scan for my truck, got in and out in minutes. Very quick
November 2023
I had a broken taillight and Tim was very helpful. He replaced the bulb and applied lens tape for me as a fix until I can fully replace it because I needed assistance. Would recommend!
