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April 2023 by John Beckley
Every time I go there to open an account they are never open and nobody seems to know what their schedule is!!
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February 2023 by Adam Pumm
Why is this branch still closed? And they closed the Orchard Park branch permanently meaning the lines at the West Seneca location are always a mile long. Looks like I might be switching banks soon.
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October 2022 by Noah Rachel
This bank is always inconveniently closed. Which isn’t fair to those who are severely disabled and have trouble going to other branches which are too far to get too. It’s ridiculous. God forbid I should have an issue at the ATM while there’s no one there to help. Ugh. Tellers now have attitude problems when they are open. I miss the old tellers they had 8 years ago. Either her name was Theresa or Vanessa not sure. Then there was a Jenna or a Jenny. They were the sweetest. I’d give this branch 0 stars if Google would let me.
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August 2022 by Barbara Riedy
Should I be looking for another bank?? First seneca st. Closed and now South Park is never open. What are you not telling people?. Very disappointed. Yesterday I went to West Seneca branch. I walked out. 20 people ahead of me and only one teller.
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July 2021 by Claudia White
Hello World, I do business with Bank of America but this branch seems to always be closed un announced. The staff is friendly, knowledgeable and pleasant the service is fair but days out the blue a Tuesday I got to the branch several times and they are closed. The ATM has also not worked on many occasions. Management please send curiosity text when your branch is closed to save us a trip and not waste gas. Have a Beautiful blessed day.
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November 2020 by Swervo Nlmb
This place is terrible they atm don’t be working they take people money and give them a hard time getting it back .
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November 2020 by L. Rose
I have my account there and always everybody are very nice.
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March 2020 by abrham agi
worst customer service when it comes to calling BOA they used to be easy to call now to make you wait for ever ask you a million question and then hang up on your face then you call them again and put you on hold forever so you can enjoy the worst customer service ever
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June 2019 by Yasin Abdulla
The staff there is extremely rude, asking them to do a notary is like you asked them to give you free money. The teller walks over to the banker and tells her I need a notary. The banker steps out of her cubicle to see who I am, looks me up and down then makes some comment. So the teller comeback and says the form I have can't be notarized because it doesn't have a notary box... what????? You're supposed to notarize all kinds of docs. I don't need a special box it's not a legal document.
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June 2019 by moessinger5654 .
Unbearably slow
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February 2018 by Josue Acevedo
Long wait, and the rep on the desk takes her sweet time talking about non sence.
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July 2017 by Michelle Courtney
Horrible ...wished they closed this one instead of the Seneca Street one...ATM is always down can't withdraw money ....smells horrible in the hall way..the line from the tellers to the tiny hall way by the ATM .... The ATM is very very very slow
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February 2017 by Ramazon Urinboyev
They are very helpful people I know that
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June 2016 by Hannah Keller
Everyone is always so friendly :-)
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November 2015 by Paul Piniewski
The people are vary friendly and helpful
